Surveys show that about 88% of healthcare appointments are scheduled by phone. While patients may find you through the internet, a significant number prefer to schedule by phone rather than a website.
Your callers are patients and caretakers, not clients or sales leads. At NexaMedical, we understand that handling calls for our medical clients requires specialized attention. Speed, accuracy, and sensitivity are crucial for patient and caregiver call experience.
From connecting calls to the right on-call doctor to scheduling and integrating with your calendar and EHR software, NexaMedical virtual receptionists are always accurate, compassionate, and professional.
Our focus on confidentiality, data security and HIPAA compliance has allowed us to help over 650 medical providers across the United States. We serve everyone: small family practitioners, multi-location specialty groups, and industry leading hospitals.