The STORY OF NEXA

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Our roots go back to 1982, but Nexa as you know it really kicked off in 2015.

What started as a small family-run business with 50 employees and 500 clients has since grown exponentially to 600+ employees (and counting). We’re all working to empower more than 5,000 U.S. businesses to grow and scale with our people-powered call answering, client intake, inbound & outbound sales, and live chat and text messaging services.

Nexa Through The Years

We pride ourselves on being at the forefront of people-powered business and technology, and we’ve got a legacy of expertise to back it up. Take a quick journey through the history of Nexa, and learn more about where we’ve come from and where we’re going.

1982

Answer 1 Communications Founded by Mary Jones

2012

Answer 1 Communications Listed on Inc. 5000

2015

Answer 1 Communications Purchased by Parker Davis

2016

Answer 1 Communications Releases Proprietary API

2017

Answer 1 Communications Acquires Inland Answering Services Out of Lake Havasu City, AZ

2017

Answer 1 Communications Launches its mobile app

2018

Answer 1 Communications acquires sunstone partners, a leading private equity firm out of San Francisco, ca

2018

Answer 1 Communications acquires keener communications out of richmond, va

2019

Answer 1 Communications rebrands to nexa

2020

Nexa acquires legal industry leading intake service in Alert Communications, out of Camarillo, CA

2021

Nexa acquires Mainline Telecommunications out of Philadelphia, PA

2024

Mike Wilson is the CEO of EverService, proudly supporting Nexa

2024

David Lord is President of Nexa

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Your Guide to Live Chat & Text For Business Growth

Find out how your business can deliver an exceptional 24/7/365 customer experience, improve conversion rates and convert website traffic into happy—and paying!—customers.

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