Our service is second to none, which is why we offer a 21 day money back guarantee.
No questions asked.
What does receptionist work time include?
Receptionist work time includes live answer talk time (when a receptionist is on the phone with your client), after-call follow up, email services, scheduling services post-call, dispatching services, and any time spent working on your behalf.
How do the billing cycles work?
Nexa Receptionists’ billing periods are 28 days (4 weeks) in length. The minute allotment of each plan corresponds to a single 4-week period. There are no rollover minutes.
What does the setup fee cover?
The setup fee covers the initial programming, onboarding, and training required for your account to go live.
What happens if I go over my number of allowed minutes?
If you go over the minute allowance for any given billing cycle, every additional minute will be charged at your base rate.
How does the 21-day money back guarantee work?
The money back guarantee is only valid for the first 21 days of client service or 500 minutes of usage, whichever occurs first.
The nation’s leading 24/7 virtual receptionist team is ready to help grow your business. We are committed to providing a higher standard of exceptional service. Experience the Nexa Receptionists difference.