Get STarted

Plans & Pricing

Nexa Free

50 Voice minutes

No Credit Card Required

$Free

/30 days

24/7 answering service

Live virtual receptionists

Local and toll free #

Standard scripting

Free Trial

Nexa 100

100 Voice Minutes

$250 Month

$200

/mo

24/7 answering service

Live virtual receptionists

Local and toll free #

Custom scripting

Scheduling appointments

24/7 customer support

Get Started

Nexa 500

500 Voice Minutes

$1250 Month

$900

/mo

24/7 answering service

Live virtual receptionists

Local and toll free #

Custom scripting

Scheduling appointments

Lead qualification

Inbound and outbound sales

Client and patient intake

CRM integration

24/7 customer Support

Get Started

Add Live Chat and Text to any plan for less than $100 per month (a 50% savings)

Get Started

Nexa Chat/Text 50

$300/Month

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Nexa Chat/Text 100

$550/Month

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Unleash the Power of People.

Whether it's via phone, chat or text, our experts are ready to help you manage your business around the clock.

Thank you for you submission!
Oops! Something went wrong while submitting the form.

Power Your Growth

Features Included In All Plans & Packages

On average, businesses using Nexa attribute a 15% increase in revenue.

Receptionist Work

The time a virtual receptionist spends working on behalf of a client.

Company Specific Scripting

From basic to complex scripts, all customers will have the same experience with your company and brand.

Mobile App and Desktop Portal

A platform to check your calendar, messages, usage data, and more.

24/7/365 Live Coverage

Answering Service 24 hours a day, 7 days a week, 365 days a year.

Call Reporting

Reports summarizing your call information.

Follow-Ups & Outbound Calls

A call initiated by a virtual receptionist for reasons such as an appointment reminder.

Live Customer Support

Account support is provided by our customer support team.

FAQs

A list of questions and answers specific to your business for virtual receptionists to reference.

Phone Number

A local and toll free phone number will be provided.

Nexa Receptionists

Frequently Asked Questions

What does virtual receptionist work time include?

Receptionist work time includes live answer talk time (when a receptionist is on the phone with your client), after-call follow up, email services, scheduling services post-call, dispatching services, and any time spent working on your behalf.

How do the billing cycles work?

The setup fee covers the initial programming, onboarding, and training required for your account to go live.

What happens if I go over my number of allowed minutes?

If you go over the minute allowance for any given billing cycle, every additional minute will be charged at your base rate.

How does the 21-day money back guarantee work?

The money back guarantee is only valid for the first 21 days of client service or 500 minutes of usage, whichever occurs first.

What are your Terms and Conditions?

Our terms and conditions can be found here.

Money Back Guarantee

We offer a 21-day money back guarantee. No questions asked. Test drive our services and your search for a partner ends here.

“We've been using Nexa for a few years now as our primary answering service. We use after-hours and midday answering so any calls that are missed from our office location automatically roll over to their facility. We like their convenience, ease of use and great communication. Pairing with Nexa has been fantastic. Virtually, the idea is for the customers to not know that they're speaking to Nexa or if they're speaking to a rep from our company. We are able to receive those messages from them and get back to our customers quickly.”

Mandy

Phoenix, AZ

“We've been using Nexa for a few years now as our primary answering service. We use after-hours and midday answering so any calls that are missed from our office location automatically roll over to their facility. We like their convenience, ease of use and great communication. Pairing with Nexa has been fantastic. Virtually, the idea is for the customers to not know that they're speaking to Nexa or if they're speaking to a rep from our company. We are able to receive those messages from them and get back to our customers quickly.”

Mandy

Phoenix, AZ

“We utilize Nexa's intake services and they screen potential client calls for us.Our interaction with the Nexa reps has always been really positive. We have our own manager, so anytime I want to change anything or re-route something, she has always been really easy to work with. The service has gone really well and has definitely helped us out. Nexa integrates with a lot of different software which I really like, and we are more able to do other work knowing that the calls are being taken care of. I would definitely recommend Nexa.”

Christy

Chandler, AZ

“I engaged Nexa to act as our third-party call handling service and the experience has been stellar! The process to onboard was simple and easy, and surprisingly fast. Nexa went from knowing nothing about our business to being ready to take calls in just a few short weeks.”

Andrea Clinton

Baselayer

“We need everyone who calls in to be able to speak to an actual person. After all, we only get one shot at emergency response. We've explored answering services before, but had difficulty with the way calls were handled. The accurate transmission of collected information is crucial to us, so we rely on Nexa for prompt responses. With Nexa, we're no longer missing calls. When evaluating our options, what was most important to us was courtesy, accuracy, consistency andthe ability to follow clear directions. Nexa does it all."

Mike Graul

Operations Manager at Colorado Disaster Restoration

“When someone's air conditioning is not working, they're not waiting to receive service. Our response time has to be within minutes, or they're on to the next company. Nexa views our customers the same way we do—with the same respect, accountability and professionalism. The transition is so seamless that many customers don't realize that they're not speaking with one of our staff."We now know how important our answering service is. It helps create a whole new level of loyalty and trust with our existing customers. Now, we consider Nexa a true part of the Penguin Air & Plumbing family."

Penguin Air & Plumbing

Penguin Air & Plumbing Operations Manager

“Ouroffice, Skupin Law Group, PLLC, has been using Nexa for over 8 years now. Theyoffer excellent service, very reasonable prices and they have extremely fastemail response times.”

Mike Skupin

Skupin Law Group

Companies We Work With