Live Chat Support Service For Websites & Businesses - Nexa
LIVE CHAT SERVICES
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People-Powered Live Chat Service

The easiest way to empower growth without adding to your overhead, our live chat service powered by 24/7 virtual receptionists keeps your business running smoothly while converting web traffic from prospective clients into happy, paying customers.

Expect More With Nexa
Install the right Apps Right on your website

Nexa makes it easy to add live chat service to your website and match icons, windows, logos, color schemes, pictures, and contact information to your brand guidelines with the right live chat software.

Engage with every visitor to your website

Our live chat agents and virtual receptionists engage with visitors 24/7 to prevent them from leaving without talking to you first. Convert website visitors into paying customers with direct access to a live chat button on your site.

Turn website visits into revenue

Your website is one of your best assets for growing your business. You've done the work of increasing traffic, now let Nexa’s live chat virtual receptionists and live chat support services increase your revenue.

Receive chat info instantly.

Once the live chat ends, your team receives the full transcript, and the appointment gets booked right into your calendar from our support team of chat agents.

Expect More With Nexa

Nexa makes it easy to add live chat service to your website and match icons, windows, logos, color schemes, pictures, and contact information to your brand guidelines with the right live chat software.

Our live chat agents and virtual receptionists engage with visitors 24/7 to prevent them from leaving without talking to you first. Convert website visitors into paying customers with direct access to a live chat button on your site.

Your website is one of your best assets for growing your business. You've done the work of increasing traffic, now let Nexa’s live chat virtual receptionists and live chat support services increase your revenue.

Once the live chat ends, your team receives the full transcript, and the appointment gets booked right into your calendar from our support team of chat agents.

Ready To Grow Your Business?

Our omni-channel specialists are ready to help you grow and scale your business 24/7.

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Nexa Integrates into The Tools You Already Use

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Nexa Integrates into The Tools You Already Use

Home Services
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Understanding What we do
People-Powered Live Chat Service

Our answering services combine with Nexa Chat to boost conversion rates and enhance customer service.

  • Keep your calendar full
  • qualified and quality appointments
  • Answer questions & send reminders
People-Powered Live Text Messaging

Enhance client communication with Nexa's phone answering and text messaging services to reach customers efficiently and effectively anytime, anywhere.

  • Create another channel for capturing leads
  • Improve conversion rates up to 40%
  • Communicate with customers on their own time
CRM & Integration

Connect to your chosen industry CRM software so your business is always up-to-date with accurate call data and client information powered by our call answering service solutions.

  • Connect to tools you already use
  • Sync customer data
  • Easily fit Nexa into your workflow
Reporting & Analytics

Get detailed reports on your business answering service activity in the Nexa mobile app and portal to help you scale strategically and make better, data-backed business decisions.

  • Real-time data managed by Nexa
  • Update availability on the fly
  • Access data anytime from anywhere
24/7/365 People-Powered Intake Service

Live intake specialists walk prospects and clients through your intake process in English and Spanish, even in the middle of the night and on weekends or holidays.

  • Expert virtual receptionists trained in your intake workflow
  • Quick and accurate intake service
  • Easy onboarding—get up and running quickly
Live Phone Transfer

Live chat and Nexa Voice service connect leads with virtual receptionists/chat agents for real-time conversion, scheduling, and improved customer experience.

  • Improve conversion rates up to 40%
  • Convert digital traffic into paying customers and build customer loyalty
  • Maximize lead generation and business efficiency

Frequently Asked Questions

Chat support services are solutions that allow customers to communicate with a company representative via an online chat platform. This type of service is often used to provide quick and efficient customer service, as it allows customers to get their questions answered in real time.

Live chat support services allow customers to communicate with a company representative via an online chat platform in real-time. This type of service is often used to provide quick and efficient customer service, allowing customers to get their questions answered quickly and easily.

Outsource chat support services are customer service solutions that allow companies to outsource their customer service needs to a third-party provider. This type of service is often used to provide quick and efficient customer service, as it allows companies to access a team of experienced customer service representatives who can provide support in real time.

Chat support outsourcing services are customer service solutions that allow companies to outsource their customer service needs to a third-party provider. This type of service is often used to provide quick and efficient customer service, as it allows companies to access a team of experienced customer service representatives who can provide support in real time via an online chat platform.

Our Reviews

What our Clients are saying

Nexa has helped our company tremendously with answering calls and booking appointments for our team 24/7. Our after-hours jobs booked have increased by 110%. The person Nexa assigned to our account, Mayra Tovar, is THE greatest onboarding specialist we've ever seen! She has met our every need with excellent customer service and prompt responses, and overall has been very enjoyable to work with…

We've had a great experience from the sales side to the onboarding with Nexa! The communication has been excellent and they have been more than fair with the way they handle the billing. We haven't gone live yet, but so far we are enjoying the partnership!

I've been working with Brianna on a few key pieces our business needs from Nexa and she has been a pleasure to work with. Her communication, friendliness and time management is second to none. Always easy working with this team! Thank you.

AC and Plumbing Pro | July 2024 Google Review

Nexa is top notch. I'm a current user of Nexa and it has saved me so much time and not missing phone calls. Their customer service is fantastic. I have been working closely with my rep Jamie, and she is so bubbly and so kind and so knowledgeable. [...] It was so easy to sign up and everything goes right into a portal or my CRM. I’m so happy!.