Nexa Scheduling

B2B Appointment Setting Services

With Nexa’s B2B and B2C Appointment Setting Services, you can focus on the work you’re passionate about, instead of time-consuming administrative tasks. Our skilled call center professionals and live virtual receptionists are trained to streamline your appointment setting process so that you can maximize your revenue—filling open slots and managing appointment scheduling according to your day-to-day needs and long-term goals while keeping your administrative overhead low.

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Nexa Scheduling

Benefits of using appointment setting
services for B2B Companies

We fill your schedule.

We’ll swiftly integrate our inbound and outbound call center services with your chosen industry CRM and scheduling tools so that our receptionists can schedule qualified sales appointments directly into your pre-existing calendar. We streamline business development and operations while saving you time, money, and the stress of coordinating schedules.

We confirm appointments.

Our 24/7/365 virtual receptionists and call center specialists will proactively reach out to clients and customers over the phone and via text to remind them of upcoming appointments, meetings, and other industry-specific services so that you can swap out no-shows for new clients.

We loop you in at every turn.

We’ll notify you when we book another qualified appointment or complete an industry-specific task like new patient intake. You can easily keep track of rescheduled appointments and prior visits to inform your outbound strategy, increase retention, and seamlessly scale your operations.

We fill your schedule.
We confirm appointments.
We loop you in at every turn.
Discover How We Can Grow Together

24/7/365 Live Scheduling Service

Nexa never takes a day off, so your calls and appointment inquiries never go to voicemail. Our call center professionals are always available to schedule appointments and manage bookings—morning and night, in English and Spanish, and every day of the year, even weekends and holidays.

  • Seamless booking and management services with minimal overhead
  • All-day availability to capture every appointment opportunity
  • Easy, efficient onboarding to set up your scheduling today

Lead Capture & Sales Intake

Slash administrative overhead while you capture and convert new quality leads. Nexa’s call center experts and B2B appointment setting professionals will convert promising leads into new business and bookings, saving you needless marketing and sales expenses.

  • Build a revenue-generating machine
  • Increase conversions while decreasing overhead
  • Identify and convert qualified prospects and leads

Outbound Sales & Calling Campaigns

Create a successful outbound call strategy using our lead generation and appointment setting services. Our outbound call center services will help reschedule missed or canceled appointments, confirm bookings, and proactively engage clients with outbound appointment setting reminders.

  • Keep your calendar full
  • Build customer loyalty and increase retention
  • Schedule visits in advance

People-Powered Live Chat Service

Boost conversion rates and repeat customers, and engage phone-shy customers when you accept and confirm bookings with Nexa Chat, our live web-chat tool powered by real-life sales agents.

  • Create another channel for managing bookings
  • Improve conversion rates up to 40%
  • Convert digital traffic into qualified sales appointments

People-Powered Text Messaging

Combine appointment scheduling services with Nexa Text and expand your reach with real-time messaging that allows you to efficiently confirm appointments and schedule new bookings with qualified prospects or existing clients.

  • Tap into another channel for managing bookings
  • Improve conversion rates up to 40%
  • Reach customers where they are to avoid missed appointments

CRM Integration

Connect to your chosen CRM and scheduling software to update calendars in real-time, easily coordinate various schedules, and track new and repeat bookings.

  • Connect to your preferred tools
  • Sync your customer and booking info
  • Seamlessly integrate Nexa into your workflow

Reporting & Analytics

Access appointment details and booking data through the Nexa mobile app and portal so that you can make data-backed business decisions and scale strategically.

  • Consult real-time data, managed by Nexa
  • Update your availability on the fly
  • Access data anytime, from anywhere

“We've been using Nexa for a few years now as our primary answering service for customer calls. We use after-hours and midday telephone answering service so any inbound or outbound calls that are missed from our office location automatically roll over to their facility. We like their convenience, ease of use and great communication. Pairing with Nexa's virtual receptionist service has been fantastic. Virtually, the idea is for the customers to not know that they're speaking to Nexa or if they're speaking to a rep from our company. We are able to receive those messages from them and get back to our customers quickly.”

Mandy

Phoenix, AZ

“I engaged Nexa to act as our third-party call handling service and the experience has been stellar! The process to onboard was simple and easy, and surprisingly fast. Nexa went from knowing nothing about our business to being ready to take calls in just a few short weeks.”

Andrea Clinton

Baselayer

“We've been using Nexa for a few years now as our primary answering service for customer calls. We use after-hours and midday telephone answering service so any inbound or outbound calls that are missed from our office location automatically roll over to their facility. We like their convenience, ease of use and great communication. Pairing with Nexa's virtual receptionist service has been fantastic. Virtually, the idea is for the customers to not know that they're speaking to Nexa or if they're speaking to a rep from our company. We are able to receive those messages from them and get back to our customers quickly.”

Mandy

Phoenix, AZ

“We need everyone who calls in to be able to speak to an actual person. After all, we only get one shot at emergency response. We've explored answering services before, but had difficulty with the way calls were handled. The accurate transmission of collected information is crucial to us, so we rely on Nexa for prompt responses. With Nexa, we're no longer missing calls. When evaluating our options, what was most important to us was courtesy, accuracy, consistency andthe ability to follow clear directions. Nexa does it all."

Mike Graul

Operations Manager at Colorado Disaster Restoration

“Our office, Skupin Law Group, PLLC, has been using Nexa for over 8 years now. Theyoffer excellent service, very reasonable prices and they have extremely fastemail response times.”

Mike Skupin

Skupin Law Group

“We utilize Nexa's intake services and they screen potential client calls for us.Our interaction with the Nexa reps has always been really positive. We have our own manager, so anytime I want to change anything or re-route something, she has always been really easy to work with. The service has gone really well and has definitely helped us out. Nexa integrates with a lot of different software which I really like, and we are more able to do other work knowing that the calls are being taken care of. I would definitely recommend Nexa.”

Christy

Chandler, AZ

“When someone's air conditioning is not working, they're not waiting to receive service. Our response time has to be within minutes, or they're on to the next company. Nexa views our customers the same way we do—with the same respect, accountability and professionalism. The transition is so seamless that many customers don't realize that they're not speaking with one of our staff."We now know how important our answering service is. It helps create a whole new level of loyalty and trust with our existing customers. Now, we consider Nexa a true part of the Penguin Air & Plumbing family."

Penguin Air & Plumbing

Penguin Air & Plumbing Operations Manager

Companies We Work With

Leverage our Live Scheduling And Take Your Business To The Next Level.

Fill out this form or call 1-800-756-3080 to connect with one of our business specialists and learn about all the ways Nexa can help you realize your business goals.

Frequently Asked Questions about B2B Appointment-Setting Services

What is B2B appointment setting and how can Nexa's services help my business?  

B2B appointment setting refers to scheduling qualified appointments between businesses. At Nexa, we offer live B2B appointment-setting services to streamline client booking calls and generate valuable leads for your business. Our expert agents handle outbound appointment settings, utilizing call center appointment scheduling software to ensure efficient and effective appointment scheduling.

Can Nexa's outsourced appointment-setting services adapt to my business's specific requirements?  

Absolutely! Our outsourced appointment-setting services are highly customizable to meet the unique needs of your business. We work closely with you to understand your target audience, qualification criteria and appointment preferences. This allows us to tailor our services and ensure that we set qualified appointments that align with your business goals.

What are the key benefits of utilizing Nexa's call center appointment scheduling software?  

Nexa utilizes advanced call center appointment scheduling software to enhance efficiency and accuracy. Our software enables seamless integration with your existing systems, allowing real-time access to appointment data and updates. This ensures effective communication and coordination between our agents and your team, leading to a smoother appointment scheduling process.

Can Nexa's appointment-setting services handle both inbound and outbound appointment scheduling?  

Yes, Nexa offers comprehensive appointment-setting services that cover both inbound and outbound appointment scheduling. Our agents excel in handling inbound calls and inquiries, efficiently scheduling appointments based on your availability. We also conduct outbound appointment setting, actively reaching out to potential clients and setting appointments that align with your business objectives.

How does Nexa's live appointment scheduling streamline client booking calls?  

Our live appointment scheduling service lets your clients experience a seamless and efficient booking process. Our professional agents are available 24/7 to handle client inquiries, provide information, and promptly schedule appointments. This responsiveness and personalized service level enhances customer satisfaction and streamlines the client booking experience.

How can Nexa's B2B appointment-setting services support my business's lead-generation efforts?  

Our B2B appointment-setting services are closely aligned with lead generation. By setting qualified appointments with potential clients, we contribute to your lead-generation efforts by creating opportunities for your sales team to engage with prospects. This strategic approach ensures your business nurtures and converts high-quality leads into valuable customers.  

Streamline client booking calls and maximize sales with our live appointment scheduling services  

Are you tired of spending valuable time and resources on managing client booking calls? Our live appointment scheduling services are here to help. Our team of skilled professionals will handle all your appointment scheduling needs, ensuring that every call is efficiently managed and appointments are seamlessly booked. With our call center appointment scheduling software, you can easily track and manage all your appointments in one place, saving you time and effort. By outsourcing your appointment scheduling to us, you can focus on what you do best - closing deals and increasing sales. Trust our expertise and experience to streamline your client booking calls and maximize your sales potential.

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