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3 Ways To Stay Booked In 2023
These three tips from our virtual scheduling team will help business owners stay booked in 2023.
- Become A Tech Guru: According to a Forbes article on the top challenges CIOs will face in 2023, “Consumers want convenience, consumers want choice and consumers want all of that to be equitable and accessible.”1 One way to modernize your appointment-booking process and embrace technology is to support scheduling via various methods such as call, chat and text.
- Hire The Right Talent: The tumultuous economy has led more business owners to struggle to find and retain workers resulting in missed calls and opportunities. If you cannot find workers to ensure calls are answered and appointments are booked, you may want to “consider leaning into staff augmentation solutions.” 1 In place of full-time employees, business owners may want to consider hiring contractors on an as-needed basis to fill gaps.2
- Make Data-Informed Decisions: Managing and interpreting data can help you to better understand your customers and keep appointments booked.3 When you analyze caller information, you can learn detailed information about who is calling. Through the collection of call data, you can identify gaps or delays in the booking process that could result in abandoned calls, no-shows or canceled appointments.
3 Ways To Stay Booked In 2023
These three tips from our virtual scheduling team will help business owners stay booked in 2023.
- Become A Tech Guru: According to a Forbes article on the top challenges CIOs will face in 2023, “Consumers want convenience, consumers want choice and consumers want all of that to be equitable and accessible.”1 One way to modernize your appointment-booking process and embrace technology is to support scheduling via various methods such as call, chat and text.
- Hire The Right Talent: The tumultuous economy has led more business owners to struggle to find and retain workers resulting in missed calls and opportunities. If you cannot find workers to ensure calls are answered and appointments are booked, you may want to “consider leaning into staff augmentation solutions.” 1 In place of full-time employees, business owners may want to consider hiring contractors on an as-needed basis to fill gaps.2
- Make Data-Informed Decisions: Managing and interpreting data can help you to better understand your customers and keep appointments booked.3 When you analyze caller information, you can learn detailed information about who is calling. Through the collection of call data, you can identify gaps or delays in the booking process that could result in abandoned calls, no-shows or canceled appointments.
Sources
Infographic
3 Ways To Stay Booked In 2023
overview
- Become A Tech Guru: According to a Forbes article on the top challenges CIOs will face in 2023, “Consumers want convenience, consumers want choice and consumers want all of that to be equitable and accessible.”1 One way to modernize your appointment-booking process and embrace technology is to support scheduling via various methods such as call, chat and text.
- Hire The Right Talent: The tumultuous economy has led more business owners to struggle to find and retain workers resulting in missed calls and opportunities. If you cannot find workers to ensure calls are answered and appointments are booked, you may want to “consider leaning into staff augmentation solutions.” 1 In place of full-time employees, business owners may want to consider hiring contractors on an as-needed basis to fill gaps.2
- Make Data-Informed Decisions: Managing and interpreting data can help you to better understand your customers and keep appointments booked.3 When you analyze caller information, you can learn detailed information about who is calling. Through the collection of call data, you can identify gaps or delays in the booking process that could result in abandoned calls, no-shows or canceled appointments.
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Industry leaders in people-powered business for more than 35 years.
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Knowing Your Industry Makes All The Difference
You need a virtual answering service care provider that works as hard as you do. Our bilingual virtual receptionists are trained in the tools and terminology of your business-they anticipate a need and know exactly how to respond on every outbound & inbound call.
Nexa Home services
Keep your boards full.
- Make sure you’re ready when customers need you most with 24/7 phone answering service and live chat & text messaging.
- Appointment scheduling, customer intake and outbound lead generation services keep your boards full and your technicians working.
NEXA HEALTHCARE
Improve patient and provider experience.
- Provide an attentive and empathetic patient experience with our HIPAA-compliant service offerings, powered by real people from our live answering service team.
- Answer questions, book appointments, complete patient intake service, and address sensitive concerns—including secure messaging with two-way notification and accessible communication among patients and providers.
Nexa Legal
Grow your law firm.
- Create an impeccable client experience with a virtual assistant, a 24/7 phone answering service and live chat & text messaging services that covers you after your normal business hours.
- Expert client intake service, lead qualification, and outbound calling services help your law firm take on more of the right cases.
NEXA REAL ESTATE
Sell more homes.
- Whether you’re a real estate agent, broker or investor, our virtual receptionists make you available to clients and business opportunities day and night, on weekends and holidays.
- Qualify leads, schedule appointments/showings, explain mortgage rates, move more listings and respond to clients whenever they need you with phone answering service, inbound sales, and live chat & text services.
Nexa Retail & eCommerce
Leave no sale behind.
- Answer customer questions, escalate service and order issues, and be available to shoppers and customers day and night—even weekends and holidays.
- Increase sales by converting website traffic into happy and paying customers and proactively follow-up with qualified leads for higher conversion rates.
Other
Capture every opportunity.
- Grow revenue and earnings, and improve efficiency without adding to your overhead by outsourcing call answering service, inbound and outbound sales, and live chat and text messaging.
- Answer urgent calls, schedule meetings and appointments, and close more new business with Nexa virtual receptionists while you’re busy working on what matters most as a business owner.
