The time a virtual receptionist spends working on behalf of a client.
From basic to complex scripts, all customers will have the same experience with your company and brand.
A platform to check your calendar, messages, usage data, and more.
Answering 24 hours a day, 7 days a week, 365 days a year.
Reports summarizing your call information.
A call initiated by a virtual receptionist for reasons such as an appointment reminder.
Data Analysis & Validation
Custom Scripting Creation
Nexa Agent Training
Software / Tools
Accountability
Reporting & Visibility
Leading HVAC and Plumbing Contractor in the Southwest consistently saw 60+ available plumbing appointments left open and available every day. These openings drove operating costs higher and decreased their new revenue opportunity.
Nexa’s outbound appointment initiative resulted in 40-60 new appointments each day, resulting in an average of $600 in new revenue per appointment at a cost of less than $50 per appointment.
$70k
in lost revenue captured
50
avg. new appts / Day
$600
avg. / per appt
<$50
per appt cost