In such a competitive industry, insurance agencies cannot afford to lose potential clients due to less-than satisfactory customer support. Nexa Receptionists is a preferred vendor of the Insurance Agency Owners Alliance (IAOA) as well as several other regionally focused associations. We work with these associations directly to understand the needs of the insurance industry, which enables us to provide optimal virtual receptionist solutions. Through this experience, we know that obtaining new business and retaining current clients is a top priority for professionals in the insurance industry.

We understand the costs and time commitment involved in hiring and training in-house receptionists to handle claims, quotes, and after-hours emergencies. Our team is trained to handle the unique challenges of the insurance industry, removing the need for an in-house receptionist.

Case Study

Penguin Air and Plumbing Case Study

See how a client’s poor experience and loss of customer retention with another provider led them to partner with Nexa Receptionists long-term.

Our office, Skupin Law Group, PLLC, has been using Nexa Receptionists for over 8 years now. They offer excellent service, very reasonable prices, and they have extremely fast email response times.

Mike Skupin

Skupin Law Group

Our customers commented that when they first spoke with [Nexa Receptionists] they were surprised, because they thought they had spoken with our in-house office staff.


Triple A Plumbing & Jetting

We feel confident that everything is handled as well as if you were in the office with us. I have never had a customer complain about the answer or the response they got from one of the staff.

Chad Forbush

American Home Guardian

I engaged Nexa Receptionists to act as our third party call handling service and the experience has been stellar! The process to onboard was simple and easy and surprisingly fast. Nexa Receptionists went from knowing nothing about our business to being ready to take calls in just a few short weeks.

Andrea Clinton


I chose Nexa Receptionists because every team member I spoke to gave me the sense of confidence in their skills. My emails were always acknowledged and answered promptly.


Funtekusa Inc.