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Debunked: Top 6 Myths About Virtual Receptionists Debunked: Top 6 Myths About Virtual Receptionists

A reality check about how a live answering service can impact your business today
In the past few years, we have seen businesses of all sizes using freelancers, consultants and services like virtual receptionists. But even as the virtual receptionist industry has grown rapidly, there remain some myths about what virtual receptionists can do for your business.

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8 Simple Ways to Boost Your Productivity 8 Simple Ways to Boost Your Productivity

We’re all looking for ways these days to do more with less, and the world of small business is no exception.
Even if the end goal is just to claw back more time for yourself and improve your work-life balance, a substantial boost to your productivity will give you back some of those precious hours to invest in the things that matter most to you – whether that be your family, your recreation time, or even launching a new side project.

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How Social Media Can Be Used as a Customer Service Tool How Social Media Can Be Used as a Customer Service Tool

Increasingly, social media is being used as a cost-effective and user-friendly customer service tool. Learn how your company can benefit.
How did this trend start?
In the early days of Twitter and Facebook, brands signed on to promote products and to test out new styles of marketing to online savvy audiences. As those readers started to use the same platforms to complain about problems with those brands, smart companies turned these negatives into a positive. They began responding to questions, providing technical service and building positivity about their brand by enacting “above and beyond” customer service.

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Customer Loyalty: The Secret Ingredient To Success Customer Loyalty: The Secret Ingredient

Customer loyalty is a hard won thing in this day and age.
With so many choices and so much of the world within quick reach, so many of the restrictions that used to get in the way of customers buying a product or service even thirty years ago have
now vanished.

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A Dentist’s Newest Ally: The Virtual Receptionist A Dentist’s Newest Ally: The Virtual Receptionist

A list of 5 ways a virtual receptionist can help out at your dental practice.
Virtual receptionists are becoming popular in the offices of doctors, lawyers, real estate agents, contractors and all kinds of small businesses. They can offer a lot to a small office environment, and are more cost-effective than you might think

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What You Need to Know About Virtual Receptionists

Is it really a shock that poor customer service impacts the customer experience?

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