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The Benefits of Bilingual Virtual Receptionists For Your Business The Benefits of Answer 1: Bilingual Receptionists

Answer 1 is based out of Phoenix, Arizona. Arizona is a state with one of the highest Spanish speaking populations in the country. The United States is heavily populated with Spanish speakers: “41 million native speakers and 12 million bilingual people, the United States is already the second-largest Spanish-speaking country in the world”, according to Quartz Media.

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3 Ways to Wow on Your Next Business Call 3 Ways to Wow on Your Next Business Call

Let’s face it: no one likes making or taking phone calls. All of the technology available at our fingertips can make talking on the phone feel archaic, but the truth is phone calls are more important than ever: Nexogy says that “Telecommunications is still the lifeblood of business activity, and it’s critical that professionals learn to use their phone correctly for business.”

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Law and Customer Service Automation: What You Need to Know Law and Customer Service Automation: What You Need to Know

Automation is a major buzzword in the business world, particularly when it comes to customer service. Today’s most successful companies are using automation tools, technology, and A.I. (artificial intelligence) to continually improve and streamline their business practices, allowing them to serve more customers and grow at a faster rate than ever before.

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4 Tools to Help Your Law Firm Thrive 4 Tools to Help Your Law Firm Thrive

As a lawyer, you’re already busy enough, and your schedule gets even more packed when you need to handle the everyday demands of running a law firm.

There’s scheduling, communications with clients, and the marketing to bring in new clients. It can be next to impossible to do all that on yo...

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Giving Back: How to Reward Loyal Customers This Holiday Season Giving Back: How to Reward Loyal Customers This Holiday Season

As we move into December, most people are thinking about one thing: the holidays. While there are many holiday traditions, one of the best practices is the act of expressing gratitude. If you’re a small business owner, the number one thing you have to be grateful for during the holidays? Your customers.

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