Virtual Receptionist Services
As a business owner, you understand that a missed call can mean missed revenue. Don't leave your customers' complex problems-or potential sales opportunities-to an automated virtual receptionist line. Nexa's highly skilled and dedicated live virtual receptionists make outbound calls to promising leads, complete industry-specific client tasks, and never clock out, even when the office is closed or the rest of your staff is on vacation. Whether you need virtual receptionists for a small business or enterprise level, we’ve got you cover. With our live virtual receptionist services, you can cut down on overhead and streamline operations, which means less stress for you and more satisfaction for your customers.
Unlike a robotic auto attendant, setting up a virtual receptionist service with Nexa is simple—we’ll get to know your brand voice and values, integrate with your preferred CRM and appointment scheduling systems, and strategize inbound and outbound call services that align with your long term goals.
Nexa's virtual receptionists will serve as a seamless extension of your current team with 24 hour answering service. All of our virtual receptionists receive industry-specific training so that they can communicate effectively with your customers and prospective clients—authentically and efficiently addressing complex concerns and specialized tasks. A virtual receptionist is always available to answer every inbound call to address the caller’s concern, or do a live call transfer when needed.
We’ll provide comprehensive virtual receptionist phone coverage—managing intake forms, scheduling appointments, and addressing client/customer queries in English and Spanish, 24 hours a day, 7 days a week. We ensure that our virtual receptionists provide thorough, enthusiastic, and high-quality service to your customers, meeting your every operational need and building loyalty for greater client & customer satisfaction.
Unlike a robotic auto attendant, setting up a virtual receptionist service with Nexa is simple—we’ll get to know your brand voice and values, integrate with your preferred CRM and appointment scheduling systems, and strategize inbound and outbound call services that align with your long term goals.
Nexa's virtual receptionists will serve as a seamless extension of your current team with 24 hour answering service. All of our virtual receptionists receive industry-specific training so that they can communicate effectively with your customers and prospective clients—authentically and efficiently addressing complex concerns and specialized tasks. A virtual receptionist is always available to answer every inbound call to address the caller’s concern, or do a live call transfer when needed.
We’ll provide comprehensive virtual receptionist phone coverage—managing intake forms, scheduling appointments, and addressing client/customer queries in English and Spanish, 24 hours a day, 7 days a week. We ensure that our virtual receptionists provide thorough, enthusiastic, and high-quality service to your customers, meeting your every operational need and building loyalty for greater client & customer satisfaction.
Ready To Grow Your Business?
Our omni-channel specialists are ready to help you grow and scale your business 24/7.
Nexa Integrates into The Tools You Already Use
Frequently Asked Questions About Virtual Receptionist Services
What is a virtual receptionist service?
We provide businesses with warm, empathetic virtual receptionists who deliver personalized service, not robotic bots. Nexa's highly rated team of live agents are professionally trained to handle a company's unique needs with a customized greeting, expert call coverage and attentive customer care. We serve as an outsourced phone reception service that small businesses can count on.
What is the best virtual receptionist service?
Nexa Receptionists is rated one of the best virtual receptionist services for their combination of top-notch customer service, latest technology, expertise and value. Our talented team of real people is specially trained to provide empathetic, tailored support aligned with each client's specific industry and needs. Nexa Receptionists personalizes the inbound call experience through dedicated receptionists.
What is a virtual receptionist answering service?
Nexa Receptionists provides virtual receptionist answering featuring real, responsive people, not just machines. Our reliable live receptionists deliver 24/7 customized call coverage, ensuring personalized interactions and on-brand messaging when answering and screening a business's calls after hours or during overflows. Nexa Receptionists supply virtual receptionists who feel like an extension of clients' teams.