Your business is growing, and so is your call volume. But you didn’t start your business to answer phones all day. That’s where Nexa can help. Our virtual receptionists handle calls, book appointments, qualify leads and provide 24/7 customer support, so you can focus on what you do best.
To learn more about growing your Orlando business without adding to your workload, please contact us today!
Reach & Convert Orlando Clients
Every missed call is a missed opportunity. Whether it’s a potential new client, an urgent service request or a returning customer looking for support, Nexa ensures no call goes unanswered. Our virtual receptionist services provide client and patient intake, customer support and appointment setting to keep your business running, even when you’re off the clock.
Here’s how we help Orlando businesses:
- Appointment scheduling services: No more phone tag. Our virtual receptionists use your preferred scheduling software to book and confirm appointments in real-time.
- Inbound and outbound sales: Our agents handle inbound leads, outbound follow-ups and sales inquiries, so you never miss a chance to convert a prospect into a paying client.
- Voice and AI: With Nexa, you get the perfect balance of human connection and AI efficiency. Our hybrid approach ensures customers get fast, accurate responses while maintaining the personal touch that builds trust.
- Bilingual call answering: Orlando is home to a diverse population, where one in five people speak Spanish at home. Our bilingual virtual receptionists bridge the language gap to ensure your Spanish-speaking callers receive the same excellent service as your English-speaking clients.
24/7 Call Answering
Your customers don’t stop needing you just because you’ve closed for the day. From an after-hours emergency to overflow calls during the busy season, Nexa keeps your phone lines open 24/7. Here are the many ways customers benefit from round-the-clock call answering:
- Immediate support, anytime: Your customers always get a real person on the phone, even on evenings, weekends and holidays.
- No more frustrating voicemail: Nobody likes leaving a message and waiting for a callback. With Nexa, your customers can get the help they need immediately.
- Faster resolutions: Questions get answered, issues get addressed and service requests get handled without delay.
- Bilingual assistance: Our bilingual virtual receptionists ensure language is never a barrier to great customer service.
- Peace of mind: Whether they need urgent help or just want to book an appointment before they forget, your customers know they can reach your business day or night.
Industry-Trained Virtual Receptionists
Every industry has its own language, and our receptionists speak yours. Nexa agents are trained in industry-specific best practices, so your callers always receive knowledgeable, professional service.
Some of the industries we serve include:
- Healthcare and doctor’s offices
- Hotels and restaurants
- Real estate and Realtors
- Retail and sales
- HVAC, plumbing and electrical
- And many more
Seamless Integrations
Juggling multiple platforms? We make it easy. Nexa integrates directly with your CRM, scheduling software and business tools. We sync your data, track call analytics and help you manage customer interactions effortlessly.
We are compatible with:
- CRM systems like Salesforce, HubSpot, Zoho and more
- Scheduling software like Calendly, Schedule Engine and ServiceMinder
- Marketing and analytics like Google Analytics and Facebook Ads tracking
Why Partner with Nexa?
With over 40 years of experience, Nexa isn’t just another call center — we’re an extension of your office. Our U.S.-based agents, advanced AI-powered solutions and industry-specific expertise make us the perfect partner to take inbound calls and make outbound calls on your behalf. In short, we provide tools and resources to empower your growth.
Help your Orlando business thrive in any season — get started with Nexa today!
