Home to nearly half a million residents, Miami’s businesses are inundated with service requests from customers in need. That’s why it’s essential for local business owners to be equipped with call answering and virtual receptionist solutions so they never miss an opportunity to connect with the right customer.
At Nexa, we are committed to being a leading provider of both people- and AI-powered 24/7 emergency dispatch, booking, and answering services. With over 40 years of experience and customized industry playbooks tailored to your business’s unique need, our specialized agents are trained to deliver the robust solutions you need to connect to the customers that matter most.
Request more information about our call answering services in Miami, FL, by contacting us today.
Connect with Miami Clients 24/7
With virtual receptionist services from Nexa, we offer 24/7 customer support, intake, and appointment setting so you can rest assured that your business never misses an opportunity to serve clients in need. When you work with our team, you can always count on us for:
Industry-Trained Virtual Receptionists
Each of our virtual receptionists is rigorously trained in your industry standards, developing custom-tailored playbooks that fit your business’s unique demands and protocols. With knowledgeable receptionists available to answer your customers’ concerns, you can provide a greater quality of care for your clients while ensuring streamlined operations for your day-to-day.
Appointment Setting for Businesses
Booking appointments with qualified candidates can be time-consuming, but Nexa makes it easy by coordinating service on your behalf. We’ll carefully vet and assess customers’ needs, setting appointments around your busy schedule to ensure all client requests are satisfied in a timely fashion without interfering with your existing workload.
Bilingual Answering Service
Nearly 70% of Miami’s population identifies as Hispanic or Latino, with over 2 in 3 people speaking Spanish at home, making the need for bilingual answering services essential to help meet the needs of this diverse community. Nexa can easily assist with inbound and outbound calls to Spanish-speaking clients, ensuring your company remains capable of serving all customers in need, regardless of what language they speak.
Seamless Integrations
Using industry-leading technology to bring valuable data to your business in real-time, Nexa seamlessly integrates with your existing CRM software to ensure total efficiency. Easily track calls, chats, and text messages and maximize sales to boost revenue with our powerful call-answering tools that integrate with the systems you already use, including:
- ServiceTitan
- Sara
- Ryno Strategic Solutions
- Workiz
- Calendly
- FieldEdge
- Schedule Engine
- Housecall Pro
- Serviceminder
- Call Rail
- Search Kings
- HubSpot
- JobNimbus
Why Partner with Nexa?
Founded in 1982, Nexa has proudly delivered the people- and AI-powered call-answering solutions that businesses need to make data-driven decisions and remain connected to the customers most in need. With robust reporting, specialized agent training, and a team of U.S.-based agents to assist, we are confident in our ability to keep your business connected to customers with our 24/7 emergency dispatch, booking, and answering solutions.
Get started with our call answering and virtual receptionist services in Miami, FL.
