Backed by over 40 years of experience, Nexa is proud to provide both human- and AI-powered 24/7 emergency dispatch, booking, and answering services. With the ever-changing landscape of business today, a receptionist that understands your industry is critical to maintaining your workflow. We offer customized industry playbooks to ensure your answering service is unique to your business. Our specialized agent training and dedicated industry specific agents help to ensure that your clients are always assisted efficiently.
If you’re looking to take your business to the next level with the virtual assistant in Fresno, CA, contact Nexa today!
Connect With Fresno Clients 24/7
If you’re looking for the ultimate way to connect with your Fresno clients, a virtual receptionist service is the solution. Offering 24/7 service, they can handle customer support, intake, and appointment setting while you handle the more important aspects of your business that require a human touch while helping to minimize human error.
Industry-Trained Virtual Receptionists
Having a receptionist that specifically understands your industry aids in their ability to ensure your customers are taken care of appropriately. It enables them to seamlessly integrate with your business’s current operating system to maximize your efficiency. Each of our virtual receptionists comes with a customized industry playbook to ensure they understand the specifics of your business and what you will require of them.
Voice+AI Hybrid Solutions
By combining human interaction with AI, you provide a hybrid customer engagement experience unlike any other. This hybrid experience blends automation and human interaction to ensure your clients receive prompt and personalized service while maintaining the trusted atmosphere you’ve worked hard to cultivate. AI-powered solutions are flexible and efficient while maintaining consistent service quality for your customers.
Appointment Setting for Businesses
When having an AI system set your appointments, it allows you to focus on providing quality services and products for your customers. AI powered appointment-setting allows you to take appointments anytime day or night and have your schedule maintained without the double booking errors that can happen with human receptionists.
Bilingual Answering Service
Our AI systems integrated bilingual call answering service includes both inbound and outbound calls. With over 30% of people in Fresno speaking Spanish at home, this is a critical asset to integrate into your business model to help your customers feel seen and understood.
Why Partner With Nexa?
Nexa is an enterprise built on a technology platform. With over 40 years of experience, we’re excited to offer customized solutions that are specific to your industry. Our specialized training allows your dedicated industry-specific agent to understand your business and what you require of it. Our systems have direct CRM and API integrations with robust reporting, to create AI and people-powered solutions. Our U.S.-based agents offer bilingual capabilities of English and Spanish. We offer shared service, fixed headcount, and hybrid solutions for an automated process.
Turn to Fresno’s number one name in AI receptionists, contact Nexa to take your business’s efficiency to the next level today.
