Tips For Starting A New Business
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Tips For Starting A New Business

Tips For Starting A New Business

Know what to expect so you can launch your company and generate revenue.

  • Get the right software: Do your research to invest in technology that helps you to stay organized, communicate with customers, track finances and promote your services. Be sure you and your team have the equipment and software needed to work fully remote, as needed, including video conferencing apps. You may also want to consider updating your website to include scheduling tools or remote chat features like those offered by Nexa Receptionists.
  • Invest in marketing: An effective marketing strategy will help you to bring in new clients and raise awareness about your brand. Your marketing strategy should detail elements such as customer personas, posting schedules and goals. Establish your brand on social media and invest in tools to help you manage multiple platforms to hit the ground running. Consider hiring an individual to manage your accounts.
  • Have a business financial plan: According to a recent Forbes article, business plans “should include an executive summary, company description, market analysis, management team overview, organizational structure, product/service descriptions, operational details, financial projections, and statements.”1 It may be wise to work with other professionals to strengthen your business plan and avoid future setbacks. In addition, you should have systems you can rely on for financial reporting, budgeting and revenue tracking.
  • Get support: Determine if you will hire independent contractors, employees or outsource services to support your business growth. Fully educate yourself on payroll taxes, compensation plans and financial record keeping. Understand which employee benefits may be required, including unemployment insurance, leave benefits, disability insurance, workers’ compensation and social security taxes.2

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Services at Nexa Whether you're an SMB looking to punch above your weight class, a startup that wants to maintain strong momentum, or a large enterprise seeking scalability and staffing, Nexa's bilingual answering service team of virtual receptionists have you covered-in both English and Spanish.
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Deliver superior customer service with our virtual receptionists, saving costs on training while handling inquiries, complaints, and appointments round the clock.

Voice + AI

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Live Chat

Boost conversion rates with human-powered live chat virtual receptionists, designed to convert digital traffic into paying customers.

Live Text

Expand your reach with our fastest-growing channel, real-time text messaging to improve customer satisfaction, engagement and lead capture.

Inbound / Outbound Sales

Build a revenue-generating machine with our lead qualification, and inbound and outbound sales offerings that are managed by a professional virtual assistant or receptionist.

Patient & Client Intake

Streamline the patient and client intake services process to improve the customer experience, so that you can spend more time engaging in your business.

Services at Nexa Whether you're an SMB looking to punch above your weight class, a startup that wants to maintain strong momentum, or a large enterprise seeking scalability and staffing, Nexa's bilingual answering service team of virtual receptionists have you covered-in both English and Spanish.

Deliver superior customer service with our virtual receptionists, saving costs on training while handling inquiries, complaints, and appointments round the clock.

Nexa’s Voice + AI service provides a cutting-edge hybrid experience that seamlessly blends automation with human interaction.

Boost conversion rates with human-powered live chat virtual receptionists, designed to convert digital traffic into paying customers.

Expand your reach with our fastest-growing channel, real-time text messaging to improve customer satisfaction, engagement and lead capture.

Build a revenue-generating machine with our lead qualification, and inbound and outbound sales offerings that are managed by a professional virtual assistant or receptionist.

Streamline the patient and client intake services process to improve the customer experience, so that you can spend more time engaging in your business.

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Nexa has helped our company tremendously with answering calls and booking appointments for our team 24/7. Our after-hours jobs booked have increased by 110%. The person Nexa assigned to our account, Mayra Tovar, is THE greatest onboarding specialist we've ever seen! She has met our every need with excellent customer service and prompt responses, and overall has been very enjoyable to work with…

We've had a great experience from the sales side to the onboarding with Nexa! The communication has been excellent and they have been more than fair with the way they handle the billing. We haven't gone live yet, but so far we are enjoying the partnership!

I've been working with Brianna on a few key pieces our business needs from Nexa and she has been a pleasure to work with. Her communication, friendliness and time management is second to none. Always easy working with this team! Thank you.

AC and Plumbing Pro | July 2024 Google Review

Nexa is top notch. I'm a current user of Nexa and it has saved me so much time and not missing phone calls. Their customer service is fantastic. I have been working closely with my rep Jamie, and she is so bubbly and so kind and so knowledgeable. [...] It was so easy to sign up and everything goes right into a portal or my CRM. I’m so happy!.