Plumbers Partner With Nexa For Reliable, 24/7 Coverage
CASE STUDIES
subpage banner subpage banner

Plumbers Partner With Nexa For Reliable, 24/7 Coverage

Plumbers Partner With Nexa For Reliable, 24/7 Coverage

overview

With limited staff and a high call volume, plumbers often struggle with missing calls and valuable opportunities to improve their customer service. Our plumbing repair clients seek fast solutions to quickly answer calls, escalate emergencies and intake. Nexa answers 150 calls a month on average for plumbers just like you.

Download PDF

Problems

  • Missed calls outside of operating hours
  • High volume of calls with long wait times
  • Missed calls due to understaffing
  • Limited outreach efforts to existing clients
  • Slow response time to emergencies
  • No Spanish-speaking staff members

Solutions

  • Overflow, nights, weekends and holiday coverage
  • Calls answered within 3 rings
  • Extended support with multiple receptionists
  • Outbound calling to increase sales
  • Emergency dispatch, triage and escalation
  • Bilingual receptionists

Our Results

5-10x

Increase in ROI

$20K - $50k

Revenue Increase Per Dedicated Agent

25%

Increase in Conversions

85%

of Afterhours Calls Answered

50%

of Calls Answered Are Leads

Ready To Grow Your Business?

Our omni-channel specialists are ready to help you grow and scale your business 24/7.

form image

Nexa Integrates into The Tools You Already Use

integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo

Nexa Integrates into The Tools You Already Use

Home Services
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo
integration_logo