Should You Hire a Real Estate Virtual Receptionist?

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Real estate is a competitive market that necessitates smart business acumen and a passion for success. Like many businesses, real estate agents must be able to answer their client’s questions promptly, follow up on leads, and provide round-the-clock availability. Whether you’re running a one-person operation or a fully-staffed agency, you’ll want to consider acquiring a real estate virtual receptionist to meet these demands.

Though large corporations have been utilizing remote employee services for years, more and more small businesses and agencies are seeing the benefits of virtual receptionists. Thanks to their affordability, remote receptionists are now accessible to businesses of just about any size.

So, should you hire a real estate virtual receptionist?

To help with your decision, let’s take a look at just a few of the benefits of acquiring a remote assistant for your real estate business or agency:

No Missed Opportunities with a Real Estate Virtual Receptionist

A real estate receptionist must be available to answer phone calls from potential clients at any time, day or night. With a traditional receptionist, you get many of the same qualities, but in a limited form; a traditional receptionist is only available during regular office hours. Alternatively, a virtual real estate receptionist can answer calls and follow up on leads 24/7.

What does this mean for real estate professionals like you? It means no more phone tag with potential buyers, no more frustrated clients who can’t reach you during an emergency, and no more missed opportunities.

Real Estate Virtual Receptionists Provide More Services For Less Money

Like any business, you need to keep an eye on your budget. That said, you can’t maintain a successful business in real estate without providing the services that clients want and even expect. When shopping for real estate, potential clients generally want their client to provide prompt, accurate information and maintain an open line of communication. Fortunately, a remote receptionist can help your agency provide both of these services.

For example, at Nexa, our virtual receptionists are trained to work in specific industries (including real estate). As a result, they know how to communicate effectively with clients, while also working directly with your agency to provide updates on different properties. This saves you the time and cost of training a full-time receptionist.

Additionally, virtual assistant services save you money in the long-term with lower ongoing costs than a traditional employee. This is especially important for small businesses that may not have the funds to keep a full-time receptionist on their payroll. You can learn more about real estate virtual assistant pricing to see how much you could save.

Let Your Virtual Receptionist Screen Calls For You

While you don’t want to miss potential opportunities, you also won’t want to waste your time. On a daily basis, your business could get dozens, hundreds, or even thousands of inbound calls. Some of these will likely be spam, wrong numbers, or simply calls that are irrelevant to your business needs. A virtual receptionist is trained to help screen your calls to save you time and help you focus on growing your business.

Additionally, a Nexa virtual receptionist is trained to recognize high-potential calls and direct them to the right person. This way, you can prioritize the consumers and clients who are most interested in your services. In short, our virtual assistants can help you skip the hassle of irrelevant and while boost revenue at the same time.

Build a Professional Image with Your Real Estate Receptionist

Finding the right receptionist for a real estate office is key to building a professional image. Generally, consumers form their initial impression of your business based on their interaction with your receptionist (or whoever answers phone calls). If your business lacks a professional receptionist, this could allow hundreds of calls to go directly to voicemail. Even worse, an untrained receptionist could make your business look unprofessional, losing potential clients and long-term revenue in the process.

Thankfully, a Nexa virtual receptionist is trained to make your business look good with every call. This doesn’t mean that they will turn every call into a sales pitch (as this could be off-putting to some clients), but it does mean that they will always maintain a professional demeanor and put the customer first.

Are You Ready to Acquire a Real Estate Virtual Receptionist?

Do you want to ensure that your business is not losing opportunities to the competition? Do you want to have a real person answering your phones while getting more value for your money? Do you want to save time and follow up on leads by having a receptionist screen calls for you? Finally, do you want to present a professional image and provide high-quality customer service to your clients with every phone call?

If you answered ‘yes’ to any of these questions, then a virtual receptionist would be a great addition to your real estate business. However, not all virtual receptionist services are created equal. At Nexa, we pride ourselves on providing trained, professional real estate virtual receptionists who can give every phone call a personal touch. Our receptionists are not only well-versed in the real estate industry, but also highly adaptable to your specific business needs.

So, are you ready to hire a real estate virtual receptionist with Nexa? If you have any questions about Nexa or our real estate receptionist services, fill out the contact form above!

Additionally, you can consult the Nexa Professional Services Page to find more information about our real estate receptionist services including case studies, testimonials, pricing, and more!

Frequently Asked Questions

What does a real estate virtual receptionist do?

A real estate virtual receptionist answers calls, handles the basic duties of a receptionist (scheduling meetings, recording messages, etc), and helps grow your client base through high-quality customer service. 

What is the most important skill that is required of a real estate receptionist?

Real estate receptionists must have a working knowledge of the real estate business. Without a solid understanding of the industry, a receptionist would be unable to onboard clients and represent your business effectively. 

Can I try a real estate virtual receptionist service risk-free?

Absolutely. Our service is second to none, which is why we offer a 21 day money back guarantee. No questions asked.

Industries We Work With

With years of experience in multiple industry-leading software, our integration services have saved valuable time and money for business owners in many industries.

Client Reviews

Nexa helps me tremendously because they get me the information I need and they get it to me immediately…For me, using a virtual receptionist is a no-brainer. Any law firm that is not doing it is kind of living in the past. I think it’s what clients expect today.


We’re a small but growing business and we needed a partner to help us be able to cover the phones 24 hours a day. NexaProfessional made it possible for us to scale while keeping the quality of customer experience that we intend. Their people have been excellent.


We feel confident that everything is handled as well as if you were in the office with us. I have never had a customer complain about the answer or the response they got from one of the staff.