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Full Board. 24/7 Answering Service. Better Customer Experience.

Whether it’s 3 in the afternoon or 3 in the morning, customers come to you when they need you most. Make sure there’s always someone available to help at any time of day or night—even holidays. Enter the ultimate contractor answering service. When clients call for plumbing contractors or HVAC contractors, they expect you to answer fast. Otherwise, they're reaching out to your competition. Let our live virtual receptionists answer incoming calls, chats, texts, emails and more-you focus on growing your business.

Expect More With Nexa

Deliver better service

Reach more people with 24/7/365 phone answering service and live chat & text messaging with a live operator in English and Spanish, expanding operating hours to match customer needs.

Grow Your revenue

Appointment scheduling, sales intake, and outbound lead generation services keep your boards full and your technicians, plumbing contractors, HVAC contractors, or electrical contractors working.

streamline your business

Provide relief and a better work-life balance for your staff and technicians with overflow and after-hours call or live chat & text messaging from our live answering service.

Get Started

Expect More With Nexa

Deliver better service

Reach more people with 24/7/365 phone answering service and live chat & text messaging with a live operator in English and Spanish, expanding operating hours to match customer needs.

Grow Your revenue

Appointment scheduling, sales intake, and outbound lead generation services keep your boards full and your technicians, plumbing contractors, HVAC contractors, or electrical contractors working.

streamline your business

Provide relief and a better work-life balance for your staff and technicians with overflow and after-hours call or live chat & text messaging from our live answering service.

Get Started

Ready To Grow Your Business?

Our omni-channel specialists are ready to help you grow and scale your business 24/7.

Request Service

Understanding What we do

We Answer Calls And Book Appointments While You Work.

Nexa provides expert virtual receptionists who handle incoming calls as if they are in your office, allowing you to focus on your business projects. Trained in your industry, they efficiently handle customer calls.

24/7/365 call and AI answering service
Overflow and after-hours call support
Appointment scheduling

We Capture Every Lead And Keep Your Sales Pipeline Full.

Human operators qualify leads, proactively reach out to prospects, schedule appointments, and answer calls professionally. Brand loyalty is prioritized.

Lead qualification
Sales conversion
Appointment scheduling

Outbound Sales & Calling Campaigns

Slash administrative spending while you generate and capture new leads. Nexa's bilingual virtual receptionists will efficiently convert qualified leads into new business & appointments, saving you needless marketing and sales expenditures.

Keep your sales pipeline full
Build customer loyalty and increase retention
Upsell and cross-sell

Web Form Response

Driving prospects or new patients to a web form on your web site? Follow-up with an outbound call to move them into the intake process within minutes for a fully optimized experience.

Improve conversion rates up to 40%
More qualified prospects
Maximize business efficiency

Chat and text intake service

While most intakes happen via phone, you can add additional channels as well with people-powered chat and text. Meet your prospects and patients wherever they are with 24/7 live virtual receptionist services.

Create customized intake flows
Optimize business process
Omni-channel approach

Get Started

Nexa Integrates into The Tools You Already Use

View Integrations

Nexa Integrates into The Tools You Already Use

Home Services

Healthcare

Legal

Real Estate

Retail & eCommerce

Other

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Case Study

Penguin Air, Plumbing & Electrical knows how important it is to have a fast response time, especially in the desert, where average temperatures are well over 100° during the summer. Learn how Nexa helped their operations team speed-up response times during busy season, increasing conversion rates by 20% and saving $30,000 in overhead costs along the way.

Download Case Study

What our Clients are saying

Nexa has helped our company tremendously with answering calls and booking appointments for our team 24/7. Our after-hours jobs booked have increased by 110%. The person Nexa assigned to our account, Mayra Tovar, is THE greatest onboarding specialist we've ever seen! She has met our every need with excellent customer service and prompt responses, and overall has been very enjoyable to work with…

Ryan L. | August 2024 Google Review

We've had a great experience from the sales side to the onboarding with Nexa! The communication has been excellent and they have been more than fair with the way they handle the billing. We haven't gone live yet, but so far we are enjoying the partnership!

Ron G. | August 2024 Google Review

I've been working with Brianna on a few key pieces our business needs from Nexa and she has been a pleasure to work with. Her communication, friendliness and time management is second to none. Always easy working with this team! Thank you.

AC and Plumbing Pro | July 2024 Google Review

Nexa is top notch. I'm a current user of Nexa and it has saved me so much time and not missing phone calls. Their customer service is fantastic. I have been working closely with my rep Jamie, and she is so bubbly and so kind and so knowledgeable. [...] It was so easy to sign up and everything goes right into a portal or my CRM. I’m so happy!.

Ben B. | May 2024 Google Review

Full Board. 24/7 Answering Service. Better Customer Experience.

Ready To Grow Your Business?

Request Service

Nexa Integrates into The Tools You Already Use

Nexa Integrates into The Tools You Already Use

Our Reviews

What our Clients are saying