Client Booking Solutions for Restoration Experts
Scale your restoration business with 24/7 call answering service
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Fires, floods, storm damage and other disasters can happen at any time, so restoration companies need to be available around the clock to schedule service and provide customer assistance. This often means hiring extra people to answer the phone, increasing your payroll or forwarding calls to the field, interrupting busy technicians.
If you would like a better solution, talk to our team at Nexa. We can provide call answering services, virtual receptionists, live chat and more, without the need to hire extra staff or make technicians answer the phone. Our services let you provide 24/7 professional scheduling and support for your customers while letting your team focus on running the business itself. Our company has been providing innovative communications and support solutions for small businesses since 1982 and we serve restoration companies throughout the United States.
Grow your restoration business and make it more responsive with 24/7 call answering services from Nexa. Contact us today to learn more.
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Qualify & Book New Leads 24/7
Our call answering services help to streamline the operation of your business by not only taking your incoming calls, but by qualifying new customers and booking appointments according to your business schedule and availability. Our qualification process ensures that your services are a good fit for the customer and that the customer has the necessary time and budget for a service call.
By qualifying clients and setting appointments, we leave more time for your staff to provide the expert service your customers expect. This can help your restoration company to:
- Never miss another service call: Our team is available 24/7 to answer the phone so that you never miss a service call while you are out of the service area or busy on other jobs.
- Boost customer satisfaction: Being able to speak with a real person and get answers to important questions right away can boost customer satisfaction.
- Maximize productivity: Leave incoming calls and scheduling to our team so that your technicians can focus on the work itself.
- Scale your restoration business: We can make the process of growing your business smoother by providing the customer support and scheduling services you need, when you need them.
Industry-Trained Virtual Receptionists
At Nexa, we employ virtual receptionists who have industry-specific training so that they can not only answer the phone and schedule appointments but also provide customers with accurate answers to questions about the restoration process and techniques. This creates a more professional image for your company and gives customers peace-of-mind.
24/7 Reception Services for Restoration Businesses
Disasters can happen at any time, so it is important for your restoration business to be available when your customers need you. Our team at Nexa can help, with a variety of services to provide 24/7 customer support:
- People-powered live chat: Customers can chat with a live person anytime directly from your website.
- Emergency service booking: With several methods of communication, customers can reach you anytime to book emergency service.
- AI-backed solutions: Let our AI services handle common queries while forwarding more important matters to a live person.
- Seamless integrations: Our services can integrate with a variety of software platforms you already use, including CRM, scheduling and bookkeeping solutions.
- Overflow support: Let our team help during busy seasons or emergencies by transferring your overflow to us.
Get Started With Nexa for Restoration Professionals Today
Are you ready to take your restoration business to the next level? Improve communications, expand your business and make it more profitable with virtual receptionists, call answering, live chat and more from Nexa. We can offer your company the best mix of live support and AI solutions for your needs and budget. We support businesses throughout the United States and we offer customized solutions for a variety of industries.
Contact us today to learn how Nexa can help your restoration business grow and thrive.
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