Call Answering Services for Your Cleaning Company

Industry-Trained Virtual Receptionists

Offering live call answering capabilities for your cleaning business means having a professional that’s knowledgeable about all the facets of your industry. At Nexa, each of our virtual receptionists receive thorough industry training, ensuring a well-informed addition to your team that aligns with your protocols and practices. By taking the time to understand every aspect of your business, we ensure streamlined communication with your customers without interrupting your daily operations.

Overflow & 24/7 Reception Services for Cleaning Companies

Cleaning emergencies happen at any time of day or night, and when they do, customers need access to a live call operator to coordinate service quickly. Nexa offers 24/7 reception solutions for cleaning companies, including overflow call answering to prevent long wait times for customers and enhance the overall experience. Our solutions proudly include:

Bilingual Call Answering

Over 43 million people in America speak Spanish at home, making the need for bilingual call answering essential for any business’s success. Having the ability to serve clients in different languages allows your company to connect with qualified customers rather than being forced to turn away new business opportunities due to a language barrier. Nexa offers bilingual call answering solutions to help you better serve Spanish-speaking customers and maximize business growth for your cleaning company.

Live Chat Services

Offering live chat capabilities through your website or via text message can help enhance the customer experience and streamline communication. Nexa offers both people and AI-powered hybrid live chat options to help facilitate a better communication experience between your company and the customers that matter most. Through our live chat services, we can help automate communications for the most common concerns and provide easy guidance with a personal touch for more complex questions that require human intervention.

Cleaning Appointment Setting Services

Booking appointments is a time-consuming process that can take valuable cleaning time away from your business. Nexa can help eliminate this burden by vetting qualified leads and setting appointments on your behalf based around your busy schedule. This helps ensure your cleaning company is always booked with a full day of appointments while minimizing the stress on your team.

Get Started with Nexa for Cleaning Companies Today

Since 1982, Nexa has proudly delivered the top-quality call-answering solutions that cleaning companies trust to keep them connected to the customers that matter most. With 24/7 call-answering capabilities and a team of dedicated, industry-specific agents deeply familiar with your business’s unique protocols, we are confident in our ability to help your company grow and thrive.

Find the call-answering solutions your cleaning company needs by contacting Nexa to get started today.