Nexa Blogs - Tips And Resources To Improve Your Service

What Is An Outbound Call Center?

Businesses use answering services to improve the customer experience. So, what is an answering service and how does it work? Read on to find out....

What is an Inbound Call Center?

Businesses use answering services to improve the customer experience. So, what is an answering service and how does it work? Read on to find out....

What Is Live Chat Support?

Asking the question of “what is live chat support?” Read on to discover how live chat support can benefit those looking for around-the-clock customer support....

7 Qualities to Look for in a Good Receptionist

How to get the right receptionist for your business to keep customers happy and data secure? We explain the qualities of a good receptionist. How...

How To Ensure HIPAA Compliance Virtually?

HIPAA is one of the most important aspects of secure patient visits. If you are interested in learning how to ensure HIPAA compliance virtually, read...

7 Strategies To Improve Patient Intake Efficiency

As a healthcare provider, it is important to continuously boost efficiencies. Read on to discover which strategies can help improve patient intake efficiency! It’s typical...

All You Need To Know About HIPAA-Compliant Texting To Patients

What is HIPAA compliant texting? How can you implement HIPAA compliant texting in your healthcare practice? Quality healthcare is safe, effective, patient-centered and always accessible....

5 Ways Businesses Use Text Messaging to Help & Convert Customers

How the healthcare, retail, e-commerce, home services and real estate industries are using text messaging to grow revenue and improve customer service. Connecting with customers...

Do Customers Really Want to Be Able to Text Your Business & Customer Service?

Text messaging is everywhere — 97% of Americans text each week. But what about text messaging with businesses? Yes, Customers Want Your Text Text messaging...

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