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You probably already know that excellent customer service is key to keeping both old and new customers happy and to cultivating a positive brand reputation....
These are clear signs that a business may need a live answering service to handle phone calls on a 24/7 basis and continue growing. What...
Automation is a major buzzword in the business world, particularly when it comes to improving customer service. Today’s most successful companies are using automation tools,...
There’s more information on legal consumer behavior today than ever before. Clio, a leading provider of legal management software, has conducted an extensive survey on...
Inbound call center outsourcing is a popular business move. But how do you know if it’s actually working? Read on for a guide on KPI...
According to the book, “Leading on the Edge of Chaos: The 10 Critical Elements for Success in Volatile Times” by Emmet C. Murphy, a 2%...
Jeff Mosler, CEO of Nexa Receptionists, discusses ways for business answering services and virtual receptionists to go above and beyond...
Are you…. Outgoing? Confident on the phone? Ready for opportunity in a fast-paced, rapidly growing company? Come work with us at Nexa. We are a...
As a business owner, you’ve likely put forth significant time and effort to experience the success you have today. In fact, you should be proud...
Our omni-channel specialists are ready to help you grow and scale your business 24/7.
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