Is there a way to put out burnout in healthcare? Get tips from Alert Communications, a top answering service.
Extinguishing Provider Burnout In 2023 (Infographic)
· In 2022, the U.S. Surgeon General released an advisory regarding burnout in the medical field, describing it as an “occupational syndrome” that manifests in physical exhaustion, depersonalization and a diminished sense of work achievements.1
· Around three out of five physicians reported burnout during the COVID-19 pandemic, a record high.2
· One out of every five physicians plans to discontinue or leave their practice within two years, with one in three cutting their hours.3
4 Ways Your Medical Office Can Address Burnout Now
Balance workloads
Work-related stress can manifest into physical and mental illness. Explore resources to offload less-critical duties such as scheduling software or virtual receptionists. What tasks can be automated, standardized and outsourced?
Streamline communication
A disconnect between patients, providers and staff can increase the chances of error and frustration. Consider expanding communication with text, chat and call services to book appointments and relay messages.
Foster safe environments
Physical and emotional safety are important to minimizing burnout. Seek out team-building activities, such as group walks, exercises or yoga. Create an open-door policy where employees can raise concerns or suggestions.
Utilize digital toolkits
Consider utilizing online toolkits and training developed by leading medical associations to assess and manage provider burnout and stress. Medical toolkits tailored for provider burnout include STEPS Forward and Organizational Biopsy, both created by the American Medical Association.3
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Sources
- U.S. Department of Health & Human Services. Address Health Worker Burnout. https://www.hhs.gov/sites/default/files/health-worker-wellbeing-advisory.pdf
- AMA. Reducing physician burnout must be an urgent national priority. https://www.ama-assn.org/about/leadership/reducing-physician-burnout-must-be-urgent-national-priority
- AMA. Pandemic pushes U.S. doctor burnout to all-time high of 63% https://www.ama-assn.org/practice-management/physician-health/pandemic-pushes-us-doctor-burnout-all-time-high-63
