24/7 Call Answering & Virtual Receptionist Services | NEXA
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24/7 Call Answering Designed for
Real Estate
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People-Powered And AI Call Answering, Inbound & Outbound Sales, Intake, Live Chat, And Text

Your 24/7 Solution for Business Growth

Nexa is the go-to provider for businesses needing reliable, round-the-clock support. With Nexa, you benefit from people and AI-driven solutions that ensure no lead goes unanswered.

Your business never sleeps; neither do we. Nexa has you covered with customized industry playbooks, specialized agent training and robust reporting to help you effortlessly scale operations.

Contact Nexa to schedule a demo today.

Comprehensive Services Tailored to Your Needs

From 24/7 emergency dispatch to booking and answering services, we help you do more with automation. Our virtual receptionists even have bilingual capabilities (English/Spanish).

Booking, Appointment-Setting & Scheduling

Nexa seamlessly integrates with existing booking systems and features customizable booking processes to match business needs. Whatever your scheduling entails, your Nexa-trained receptionist manages your appointments and bookings accurately and efficiently.

Lead Qualification

Instead of spending your own time reviewing possible leads, let Nexa find high-value prospects for you. Nexa uses multi-channel lead capture via calls, texts and chat and scripted responses tailored to industry-specific needs.

Inbound & Outbound Sales

Nexa adds another sales driver to your repertoire: professional inbound and outbound call services. With performance tracking/reporting and regular sales training for receptionists, you have a new and effective acquisition strategy that evolves with your business.

Virtual Receptionist Services

Whatever the size of your business, Nexa’s virtual receptionist services provide flexibility when you need it. These bilingual receptionists also have industry-specific expertise, so you can thrive in any season with Nexa.

Lead Form Follow-Up

One of the best ways to improve conversion rates is by promptly and effectively following up on online lead forms. Nexa’s fast response times and personalized communication strategies help you do exactly that.

Always On, Always Ready

At Nexa, we’re empowering your business's growth. Combining an enterprise technology platform with 40 years of experience, we’ve developed AI and people- powered solutions to help you take your business to the next level. Today’s customers expect continuous availability, specifically during nights, weekends and holidays. Don't skip sleep to scale operations. Get eight hours of rest with 24/7 coverage from Nexa.

Contact Nexa to request more information.

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Ready To Grow Your Business?

Our omni-channel specialists are ready to help you grow and scale your business 24/7.

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Always Available: 24/7 Lead Follow-Up
  • Expert virtual receptionists and live chat operators trained in your business who can conduct live chat support
  • Premium sales, customer retention, and service expertise without the overhead costs
  • Easy onboarding—get up and running quickly
Understanding What we do
We Answer Calls And Book Appointments While You Work.

Nexa provides expert virtual receptionists who handle incoming calls as if they are in your office, allowing you to focus on your business projects. Trained in your industry, they efficiently handle customer calls.

  • 24/7/365 call and AI answering service
  • Overflow and after-hours call support
  • Appointment scheduling
We Capture Every Lead And Keep Your Sales Pipeline Full. Human operators qualify leads, proactively reach out to prospects, schedule appointments, and answer calls professionally. Brand loyalty is prioritized.
  • Lead qualification
  • Sales conversion
  • Appointment scheduling
We Convert Website Visitors And Digital Traffic Into Paying Customers. Nexa's live chat and text services enable growth without increasing overhead. Improve customer service and conversion rates.
  • People-powered live chat and text messaging
  • Live phone transfer to virtual answering service
  • Easy to install chat and text feature on your website
Combining Automation And Human Interaction For Optimal Customer Engagement In today's market, Nexa’s Voice + AI blends automation and human interaction for optimal customer engagement.
  • 24/7 availability
  • Efficient call handling
  • Scalable & adaptable service

Nexa Integrates into The Tools You Already Use

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Nexa Integrates into The Tools You Already Use

Home Services
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Knowing Your Industry Makes All The Difference

You need a virtual answering service care provider that works as hard as you do. Our bilingual virtual receptionists are trained in the tools and terminology of your business-they anticipate a need and know exactly how to respond on every outbound & inbound call.

Keep Your Boards Full
Nexa Home Services
  • Make sure you’re ready when customers need you most with 24/7 phone answering service and live chat & text messaging.
  • Appointment scheduling, customer intake and outbound lead generation services keep your boards full and your technicians working.
Improve Patient & Provider Experience
Nexa Healthcare
  • Provide an attentive and empathetic patient experience with our HIPAA-compliant service offerings, powered by real people from our live answering service team.
  • Schedule appointments, answer questions, complete intake, address sensitive concerns securely.
Grow your law firm
Nexa Legal
  • Create an impeccable client experience with a virtual assistant, a 24/7 phone answering service and live chat & text messaging services that covers you after your normal business hours.
  • Improve law firm's client intake, lead qualification, outbound calling.
Sell More Homes
Nexa Real Estate
  • Virtual receptionists help real estate professionals remain accessible 24/7.
  • Generate leads, book appointments, discuss rates, increase listings, and provide support.

Leave No Sale Behind
Nexa Retail & eCommerce
  • Answer customer questions, escalate service and order issues, and be available to shoppers and customers day and night—even weekends and holidays.
  • Increase sales by converting website traffic into happy and paying customers and proactively follow-up with qualified leads for higher conversion rates.

Maximize Your Service Appointments
Nexa Automotive
  • Nexa efficiently handles customer calls for service appointments, ensuring that your shop stays organized and your bays stay full.
  • We provide round-the-clock answering services to assist with inquiries, roadside assistance requests, and other urgent customer needs, enhancing your dealership's reputation for reliability.

Confidential Call Handling
Nexa Financial
  • Our receptionists are trained to handle sensitive financial information with utmost confidentiality, providing your clients with secure and professional interactions.
  • We support your firm by managing appointment bookings and capturing potential leads, helping you focus on financial advising and client relationship building.

Fast, Accurate Claim Initiation
Nexa Insurance
  • Nexa streamlines the claims process by capturing all necessary information from clients, ensuring quick and accurate claim initiation.
  • We offer 24/7 assistance to your policyholders, answering questions, processing policy changes, and providing support during emergencies, improving overall customer satisfaction.

Keep Your Boards Full
Nexa Home Services
  • Make sure you’re ready when customers need you most with 24/7 phone answering service and live chat & text messaging.
  • Appointment scheduling, customer intake and outbound lead generation services keep your boards full and your technicians working.
Improve Patient & Provider Experience
Nexa Healthcare
  • Provide an attentive and empathetic patient experience with our HIPAA-compliant service offerings, powered by real people from our live answering service team.
  • Schedule appointments, answer questions, complete intake, address sensitive concerns securely.
Grow your law firm
Nexa Legal
  • Create an impeccable client experience with a virtual assistant, a 24/7 phone answering service and live chat & text messaging services that covers you after your normal business hours.
  • Improve law firm's client intake, lead qualification, outbound calling.
Sell More Homes
Nexa Real Estate
  • Virtual receptionists help real estate professionals remain accessible 24/7.
  • Generate leads, book appointments, discuss rates, increase listings, and provide support.

Leave No Sale Behind
Nexa Retail & eCommerce
  • Answer customer questions, escalate service and order issues, and be available to shoppers and customers day and night—even weekends and holidays.
  • Increase sales by converting website traffic into happy and paying customers and proactively follow-up with qualified leads for higher conversion rates.

Maximize Your Service Appointments
Nexa Automotive
  • Nexa efficiently handles customer calls for service appointments, ensuring that your shop stays organized and your bays stay full.
  • We provide round-the-clock answering services to assist with inquiries, roadside assistance requests, and other urgent customer needs, enhancing your dealership's reputation for reliability.

Confidential Call Handling
Nexa Financial
  • Our receptionists are trained to handle sensitive financial information with utmost confidentiality, providing your clients with secure and professional interactions.
  • We support your firm by managing appointment bookings and capturing potential leads, helping you focus on financial advising and client relationship building.

Fast, Accurate Claim Initiation
Nexa Insurance
  • Nexa streamlines the claims process by capturing all necessary information from clients, ensuring quick and accurate claim initiation.
  • We offer 24/7 assistance to your policyholders, answering questions, processing policy changes, and providing support during emergencies, improving overall customer satisfaction.
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Your Guide to Live Chat & Text For Business Growth

Find out how your business can deliver an exceptional 24/7/365 customer experience, improve conversion rates and convert website traffic into happy—and paying!—customers.

Our Reviews

What our Clients are saying

Nexa has helped our company tremendously with answering calls and booking appointments for our team 24/7. Our after-hours jobs booked have increased by 110%. The person Nexa assigned to our account, Mayra Tovar, is THE greatest onboarding specialist we've ever seen! She has met our every need with excellent customer service and prompt responses, and overall has been very enjoyable to work with…

We've had a great experience from the sales side to the onboarding with Nexa! The communication has been excellent and they have been more than fair with the way they handle the billing. We haven't gone live yet, but so far we are enjoying the partnership!

I've been working with Brianna on a few key pieces our business needs from Nexa and she has been a pleasure to work with. Her communication, friendliness and time management is second to none. Always easy working with this team! Thank you.

AC and Plumbing Pro | July 2024 Google Review

Nexa is top notch. I'm a current user of Nexa and it has saved me so much time and not missing phone calls. Their customer service is fantastic. I have been working closely with my rep Jamie, and she is so bubbly and so kind and so knowledgeable. [...] It was so easy to sign up and everything goes right into a portal or my CRM. I’m so happy!.

We’re the industry Standard Security & Compliance Certified
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