The Hidden Costs Of Hiring – How Much Does An Employee Cost In 2020?

According to the U.S. Bureau of Labor Statistics, workers in the private industries saw a 2.9% increase in wages and salaries across the board for the year ending June 2020.

However, these numbers only show a partial picture of what you need to pay your employees. There was also a 2.7% inc...

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cost reduction strategies

Cost-Saving Ideas For Companies – Why You Need Them?
It is becoming increasingly challenging for businesses to stay afloat in the current economy.

Even if you are bringing in a lot of revenue and there’s good cash flow, chances are that you also spend a lot on day-to-day operations e...

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hire a virtual assistant

Define The Role (and Recruit Accordingly)
A clear job description is essential. Just because a virtual assistant can be a relatively simple hiring process, doesn't mean you shouldn't think about what the role will bring to the business, and how new team members will fit in.

Many of t...

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voicemail greetings

Voicemail Greetings Do’s and Don’ts
But first, let's go over a few best practices for business voicemail greetings...


Make it clear near the start of the message whom the caller has reached.
Explain why you are not available.
Tell the caller what informat...

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small business answering service

Businesses That Need a Small Business Answering Service
There are a thousand examples we could use to demonstrate the reasons for having a small business answering service. Virtually every business is a candidate. If you have recently started your business or you don't have full-time staff,...

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Remote Work Policy Guidelines For Business Owners

6 Tips to Craft a Comprehensive Remote Work Policy
Developing remote work policies doesn’t have to be a huge pain. In fact, it’s a lot simpler than many business owners realize. In any case, here are 6 tips to help get your remote work policy up and running in the time of COVID-19:


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Live Receptionist Services: How They Change Your Small Business

Live receptionist services are a game-changer for all businesses. Small businesses, in particular, can hugely benefit from live voice answering.  NexaProfessional handles live voice answering, appointment scheduling, emergency dispatch, CRM integration and more for over 1000 companies across Nort...

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Stats Your Business Needs to Know For Excellent Customer Experiences

As a business professional, you know that the customer experience is crucial to your overall success. Here are some stats that your business needs to know:
After one negative experience, 51% of customers will never do business with that company again. -New Voice Media
Yikes! Bad exper...

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Find the best type of receptionist for your business

If you want your business to stay competitive, you need to offer excellent customer experiences, every time. U.S consumers are willing to spend 17% more to do business with companies that deliver excellent service, up from 14% in 2014. What’s more, feeling unappreciated is the #1 reason customers...

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How to Improve Your Small Business Marketing With Visual Content

Everyone in marketing is looking for the newest trick to increasing engagement. While providing great customer service as well as following and tracking trends is valuable, there’s one area that will automatically increase engagement with some investment: visual content.

Lemonly reports th...

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