Let's Connect
The nation’s leading 24/7 virtual receptionist team is ready to help grow your business. We hold ourselves to higher standards and are committed to providing exceptional service. Experience the Nexa Receptionists difference.
Our virtual receptionists can work with your business to provide end-to-end solutions that help you deliver a best-in-class customer experience and build trust and brand loyalty in your target market.
Nexa Receptionists enhanced customer support is a service unmatched by any other provider in the industry. We make it possible to build a comprehensive 24/7 customer support program without the cost and time commitment associated with hiring an in-house team. From call flow escalation to ticket creation and management, our dedicated team is trained specifically to handle any and all help desk tasks.
Relying on internal support engineers to handle 100 percent of calls is not efficient, as they’ll be splitting their time between higher-level support issues and lower-level daily administrative tasks. Our Level 0 IT Support allows your employees to spend more time on high-productivity tasks, while still maintaining high levels of technical support and service for your clients. Our team will collect the necessary information, identify the issue, and dispatch the proper solution based on the requirements of your business.
Consistent and high-quality customer support enables any business to stand out from the crowd. Our enhanced customer support has helped numerous businesses address challenges with long-lasting solutions including:
Strong customer support is critical to the success of a business. This remains true across all industries. Our enhanced customer support services helped everyone from franchisees and real estate agents to attorneys and small business owners.
Legal
Provide assistance when urgent client problems occur after hours.
Read More
Home Services
Spend more time on service jobs and less on providing customer support.
Read More
Insurance
Assist clients with problems, such as filing a claim or addressing questions about a quote.
Read More
Real Estate
Focus on closing more deals and managing more properties while we manage customer support.
Read More
Professional Services
Ensure your client’s customer experience exceeds expectations.
Read More
Franchises
Provide prompt support across all your franchise locations.
Read More