The U.S. has over 503,994 landscaping businesses operating in the industry today, which makes for an extremely competitive business environment.
So in case you fail to answer customers’ calls immediately, they can just as quickly turn to your competitors for a faster response.
Whether you’re a well-staffed landscaping company or a small business – it’s vital to answer every call that comes your way. But like many landscapers in the industry, you might not be able to hire a full-time receptionist. Either way, it’s up to you to make sure your customers are attended to.
That’s where NexaHomeServices takes the lead. Nexa receptionists work hard to help you keep customers happy and win new business. Our professional and polite landscaping virtual receptionists are passionate about your business, helping you ensure that you never miss a lead!
Answering Service For Landscaping: The Signs You Need One
Your landscaping business may be facing a series of problems and customer challenges:
You Want To Build A Customer Base
One of the biggest challenges you may face is building a name in the landscaping market place.
In the past few years, there has been a dramatic change in how customers contact you to request information. With smartphones and tablets at the ready – they can contact you on the go – and you need to be highly responsive.
Delivering top-notch customer service can give you a competitive edge and help you build long-lasting customer relationships.
Luckily, these potential deal-breaking factors are entirely within your control. Nexa Receptionists can help you deliver stellar customer service and sustain long-lasting relationships with your customers.
You Have Trouble Pursuing Best Opportunities
But as the market for landscaping services continues to improve, you’re becoming more selective as to what jobs and which clients you pursue. The chances are that you’re reshifting your focus to:
- Increasing the profitability of your labor-intensive maintenance divisions
- Avoiding public bidding and prevailing-wage work
- Raising prices and finding clients that will pay for quality work.
Nexa Receptionists can help you take control of the best opportunities!
You Struggle To Manage Growth
Profitably managing growth opportunities is another issue you might be facing.
Keeping up with a high phone call volume means you often have to ignore potential new customers in favor of existing ones. Raising capital to deal with this is another struggle on its own, and with rising equipment and labor costs – it’s challenging to keep up!
Budgeting costs and efficiently managing growth should be your main focus – but you simply don’t have the time or resource! Thankfully, Nexa Receptionists does.
You Need to Keep Up With Government Regulations
As a landscaping business, you are subject to many regulations that impact the equipment, materials, and ingredients they use in your lawn care business. These requirements change from region to region and state to state! It’s hard to keep up!
At Nexa, we do our best to keep up with landscaping industry-related trends to track changing regulations and safety requirements. When customers call to inquire about these, rest assured your call center receptionists know precisely who and what they’re dealing with.
We will inform customers of your best practices and compliance efforts, so they know your business doesn’t need time to prepare. You’re always ready to go!
Benefits of A Landscaping Answering Service For Your Business
As a contractor, you are keenly aware of how tough the landscaping business is. The only way to ensure a steady stream of business is to take a customer-first approach, assuring clients that they are your priority.
We Provide 24/7/356 Service
Nexa Receptionists’ reliable live agents will answer your calls 24/7/365 – during business hours and beyond!
As your brand ambassadors, we will professionally represent your business, whether it’s relaying messages or dispatching emergency landscaping business calls to team members – consider us an extension of your landscaping business. Our virtual receptionist service will schedule appointments.
What’s more? You can track and monitor your calls through our online web portal or mobile app – anytime, anywhere!
Have clients that aren’t comfortable speaking English? No worries. Our friendly and knowledgeable bilingual receptionists answer every call and deliver superior customer experience!
We Fit Right Into Seasonal Businesses
Do you run a seasonal business? We can help! We work with many business owners that operate seasonally, so rest assured we have understood how your industry works.
Whether you’re busy out on the field during summer, spring, and fall or waiting for business during the winter, we’ll help you prepare for the next growing season.
With our flexible plans, you can easily find the right fit for your business! Need a custom plan or have any questions? Fill out the contact form at the top of this page, and we’ll get back to you with answers.
We ensure happy clients, so you can focus on running your business. Survey and estimate new jobs and secure potential customers. Leave the rest up to us!
We’re Experts In the Landscaping Business
Our staff of virtual receptionists are well versed in the industry verbiage and can tap into your customers’ needs with relative ease.
All you have to do is design a custom script! What are your company policies? How do you want customers to view your business? Work with Nexa Receptionists and come up with customized scripts that encompass all your best practices. Representing your landscaping business is our priority.
Impassioned Virtual Receptionists
Nexa Receptionists agents work endlessly to capture leads for your business. If you’re looking to grow your business, it’s time to partner with us!
Our receptionists can help you qualify leads and direct potential new clients to your business.
Partner with a call center that works for you and your needs: from pricing requests and land regulations to information on your customer service plans – our agents are capable of handling questions on your business all day, every day!
Nexa’s Answering Service For Landscaping: Partner With Us Today
In 2020, the U.S. landscaping market is projected to reach $97.8 billion, which means the industry is primed for new opportunities and success. If you want to be a part of this boom, you need to start now!
With over 30 years of experience as a landscaping answering service, we’ve got a firm handle on helping landscaping contractors like you, and we do it well.
Nexa Receptionists is a lawn care answering service providing virtual receptionist services to thousands of contractors across the U.S., offering solutions that boost collaboration across your business.
Convinced you need us? Check out our landscape answering service plans, and start maximizing on business opportunities today!