Home Health Hospice: Speed, Accuracy, Sensitivity

Since 1970, an Alabama based home health provider cared for thousands of home health and hospice patients and provided specialty programs for dementia, cancer, stroke, and heart patients.

With over 1000 employees and customers in almost country in the state, they certainly had their hands full. They needed additional help for after-hours and weekend answering. They wanted a service that could speak directly with patients and determine their needs quickly and compassionately.

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NEXA MEDICAL: A Trusted First Impression

By the time a client calls a therapist’s office, they have dealt with social stigma, their insurance or lack thereof, and their anxieties and internal troubles. After all that struggle, to be met with a voice mail is incredibly discouraging.

This therapist in Gardnerville, NV needed a solution. “I looked online at other answering services, but the medical training of the virtual receptionists at NexaMedical made all the difference. Medical expertise, price, the longevity of the company, and customer reviews all contributed to my choice.”

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Assisted Living Locators: Meet the Standard of Excellence

Assisted Living Locators understand how important it is to provide an excellent customer experience. They work with families concerned with the extremely personal and sensitive matter of senior health and living.

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