Articles

Continually updated with the latest news and research, our articles provide a wealth of information. Filter by most popular or by featured categories below to find the articles that are resonating with others in your industry.

3 Ways To Increase The Efficiency in Your Law Office

One of the most important aspects of building a successful law practice is efficiency. When you and your team are at maximum productivity and have the systems in place to get things done (and get them done fast), not only are you able to provide better service to your clients, but you’re able to take on more clients and grow your practice.

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Tech Trends to Watch in the Legal Industry

Keeping up with legal technology trends is a crucial part of keeping your practice relevant.

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Increase Hours-Utilized with Legal Virtual Receptionists

During an 8 hour workday, the average legal professional only utilizes about 2 hours of that day.

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6 Common Misconceptions About Virtual Receptionist Services

Now, more than ever, companies are switching from in-house receptionists to virtual answering services. Since virtual receptionists are 1/10th the cost of a traditional in-house receptionist, it makes sense to outsource your calls and scheduling. However, a lot of misconceptions remain in the industry.

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Why Your Business Needs a Live Voice for Customer Service

Have you ever called a company only to be put on hold for a long time, or even worse, get sent straight to voicemail? This experience is incredibly frustrating, and unfortunately, very common.

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How to Find the Perfect Legal Receptionist For Your Law Firm

Make sure your legal clients are in the best hands. Find your perfect legal receptionist today with Answer 1.

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How to Scale Your Tech Company Without Losing Customers

You can scale your tech company without losing customers is possible – as long as you know the right steps to take.

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Join Our Team at the Nexa Job Fair

Are you ready for an opportunity in a fast-paced, rapidly growing company?

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5 Ways to Create a Cohesive Customer Experience on Social Media 5 Ways to Create a Cohesive Customer Experience on Social Media

Despite the fact that social media exists to connect people and businesses, it can feel increasingly impersonal. With most sites developing complicated algorithms to track interest and target users on what the equation thinks they need, social media users can feel overwhelmed by the ads they are being served and the presence of businesses on their timelines.

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