Continually updated with the latest news and research, our articles provide a wealth of information. Filter by most popular or by featured categories below to find the articles that are resonating with others in your industry.
Happy Tuesday! Living in a 24-hour news cycle can be exhausting, but business owners and entrepreneurs need to stay in the know. We know you’re busy, so we’ve rounded up five articles from across the web to bring you the latest news in customer service this month.
So, you’ve decided to hire a virtual receptionist service. Good call: as we’ve reported, “Now more than ever, companies are switching from in-house receptionists to virtual answering services. Since virtual receptionists are 1/10th the cost of a traditional in-house receptionist, it makes sense to outsource your calls and scheduling.”
Answer 1's Parker Davis was recently featured on the Lawyerist podcast. He shared ways that Answer 1’s virtual receptionist services can benefit law firms. “Every day is different as an attorney,” Parker says, “and there is a tremendous amount of administrative work that is associated with running a law firm.”
One of the most important aspects of building a successful law practice is efficiency. When you and your team are at maximum productivity and have the systems in place to get things done (and get them done fast), not only are you able to provide better service to your clients, but you’re able to take on more clients and grow your practice.
The nation’s leading 24/7 virtual receptionist team is ready to help grow your business. We are committed to providing a higher standard of exceptional service. Experience the Nexa Receptionists difference.