Articles

Continually updated with the latest news and research, our articles provide a wealth of information. Filter by most popular or by featured categories below to find the articles that are resonating with others in your industry.

small business answering service

Businesses That Need a Small Business Answering Service
There are a thousand examples we could use to demonstrate the reasons for having a small business answering service. Virtually every business is a candidate. If you have recently started your business or you don't have full-time staff,...

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5-Ways-to-Provide-Great-Customer-Service-in-Healthcare

How can you provide excellent customer service in healthcare?
Patients expect quality customer service in the healthcare industry. While other industries might allow businesses to get by with minimal effort, healthcare gives little room for error. People often consider great customer servic...

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5-Dentist-Practice-Management-Tips-To-Grow-Your-Business

Dentist Practice Management: How To Run A Successful Dental Practice
Below are five dental office management guidelines for running a successful dental practice:
1. Create A Distinct Work Culture
The office culture is an extension of your branding as a business, as it offers ins...

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Roofing Sales Tips & Techniques (5 Ways to Get More Business in 2020)

Every successful roofing business must be able to provide at least three things: high-quality materials, reliable service, and effective sales tactics. While most roofing businesses know how to accomplish the first two, they struggle with roofing sales techniques. Despite the dangers of procrasti...

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Contractor Marketing Strategies: 20 Proven Ways to Get More Customers

There are dozens of methods and marketing tools to develop a sound contractor marketing strategy. Unfortunately, not every strategy will get you the kind of results you want. There are some tried-and-true methods to improve your business, but many of the most effective marketing techniques have o...

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How Much Does a Construction Worker Make? Best & Worst States for Construction Workers

Average Salary
The average hourly rate for a construction worker is $15.74/hour in the United States, coming to a yearly average of $45,961. You can also expect to make an average of $5,250 in overtime per year.

However, your location also plays a part in this. Your salary can vary g...

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How to Motivate Employees Working From Home

How To Motivate Employees: The Challenges Of Remote Work
There are a number of factors that deem remote work a challenge. Managers need to understand them before they can act to fix them. If your business is new to working from home, you can expect a decline in productivity from top perform...

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Remote Work Policy Guidelines For Business Owners

6 Tips to Craft a Comprehensive Remote Work Policy
Developing remote work policies doesn’t have to be a huge pain. In fact, it’s a lot simpler than many business owners realize. In any case, here are 6 tips to help get your remote work policy up and running in the time of COVID-19:

1...

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7 Ways To Create An Improved Customer Experience In 2020

How To Ensure Improved Customer Experience
Think about all the ways your business interacts with current and prospective buyers, online as well as offline.

They visit your website, read your blog, interact with your social media pages and maybe even call the support lines once in a w...

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HVAC Customer Service: How To Focus And Thrive

As an HVAC professional or business owner, you have a specialized set of skills. You know how to get the job done, and you do it well. But exactly how sharp are your customer service skills?

You might be thinking, HVAC customer service isn’t necessarily one of your priorities. However, if ...

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