What Can A Real Estate Answering Service Do For Your Business

Last updated September 4, 2020 written by Tetiana

Buying a home is a significant financial commitment, as well as one of the most rewarding accomplishments in a person’s life. So it’s understandable that consumers demand to work with the best real estate agent when looking for a property.

If you want your real estate business to flourish, make sure you boost your customer service – right from the first phone call. After all, 62% of customers go as far as to say they prefer real human interaction compared to self-service solutions.

Can you deliver?

Your prospective buyers need live support – and Nexa Receptionists can help you provide that.

Nexa’s answering service for real estate businesses ensures that each prospect has the personal attention they need to sign with you.

Whether clients want to know their bottom line listing price or they are calling up to find timings for open houses, our friendly receptionists respond to every phone call with the utmost care and dedication. It’d be like they were speaking to you directly!

real estate answering service

How Can A Real Estate Answering Service Enhance Your Business?

From meetings with clients to closing deals on dream homes, real estate professionals are constantly on the go. Not only are you short on time, but answering calls while you’re with clients isn’t proper business etiquette.

However, at the same time, you can’t afford to lose out on possible new clients.

Let us help you out of this dilemma!

Our live operators serve and understand your clients holistically. So, you can be free to take care of more immediate business tasks instead of tending to the phone all day.

You can depend on our live property management answering service to:

Stay In The Loop While On-The-Go

Dinnertime, weekends, holidays – no time’s a bad time for a client to call. Right? For real estate professionals, leaving the office on time is never a given.

Our virtual receptionists are available 24/7/365 and even after normal business hours to take calls for your business. So rest assured that you can take time away from the desk without missing any incoming calls.

Clients and investors may call in asking about apartment complexes, condominiums, or other property types. Our service team is capable of discerning the kind of help they need and how best to facilitate them.

What’s more, you can track it all on the go! Monitor your calendar appointments, calls, and messages directly from our web portal and mobile app. Your customers will be able to interact and engage with your real estate offices in real-time.

Speak With Industry Experts

78% of consumers leave potential purchases incomplete because of poor service experiences. Your real estate company will only be as successful as the representatives’ on-call with potential buyers, which is why agents must know what they’re talking about.

The real estate industry is very niche specific – and uninformed representatives could very well hurt the reputation of your business. Luckily, Nexa’s professional receptionists are trained in the norms and practices of the industry, so that they can deliver the quality service you’re known for.

Schedule Meetings And Appointments

The best part about a real estate call center? There’s no back and forth about scheduling and changing dates for meetings between different offices. Our receptionists not only schedule appointments and property visits, but we also provide lockbox information for property managers scheduled to see new properties.

In an industry where appointments are made on the go, a rapid response call center can help you eliminate no-shows and guarantee that you always know where to be and when to go.

Nexa’s Real Estate Call Center – Partner With Us Now

According to consumers, CRM agents fail to provide valuable answers 50% of the time. Our virtual receptionist team is not just committed to answering important calls but also helps you convert new prospects and generate new leads.

We handle message taking, appointment scheduling, follow-ups, and outbound calls, so you can focus on what matters – your investors and clients.

Ready to get started? Check out our real estate answering service plans, and help us help you create new growth opportunities today!

Frequently Asked Questions

What If A New Lead Calls In After Hours?

When a client calls into your business after office hours, our 24/7/365 virtual receptionists follow your pre-defined scripts to accommodate and help them through their problems at any given time.

Do I Need A Separate Office To Accommodate Your Receptionists?

Absolutely not! Your dedicated virtual receptionists work remotely, so you need not worry about any additional (or hidden) costs whatsoever.

My Business Operates In Different Regions And Localities. Can Answering Service Support My Clients?

Nexa Receptionist’s offers bilingual operators who are fluent in English and Spanish, so you don’t have to worry about hiring translators or bilingual receptionists to answer your calls and tend to your customers.