NexaInsights: How to Harness The Power Of The Nexa App and Portal

Last updated November 19, 2019 written by Jaime Faulkner

NexaInsights: How to Harness The Power Of The Nexa App and Portal

There are a lot of benefits to using an answering service, but one benefit unique to Nexa is our NexaInsights app and portal.

Accessing crucial data in the palm of your hand has never been easier, or safer, than with our mobile app and portal.

No matter where you are, or what you’re doing, you can always keep an eye on what’s happening and remain in control of your business.

What is the Nexa difference?

Having an app and portal for your answering service is a huge advantage for your business. Most answering services don’t have personalized onboarding, never mind a way for you to access your own data.

At Nexa, we work as an extension of your business. That means we work on your terms, following your scripts. Our app and portal work in the same way, allowing you to:

  • View client information in real-time
  • Create reports using call data
  • Access and manage messages in real-time
  • Update your availability on the fly

How do I get started?

After contacting an account executive at and talking through the challenges your business is currently facing, we’ll get your account set up.

Our Customer Success team will get your account set up on the Nexa app. They’ll walk you through how to get everything set to your preferences, but if you have some additional questions, our resource library is open to you! Check out these articles:

NexaInsights App and Portal: Your Frequently Asked Questions
NexaInsights: New Message Features and Updates to the App and Portal
NexaInsights: How to Manage the On-Call Calendar Yourself

Do you have questions? We have answers. Contact us at to speak with an account executive and get started with Nexa.