Nexa Receptionists Appoints Eric Owen As First Executive Vice President
Nexa Receptionists welcomes Eric Owen as its executive vice president. Eric previously served as the company’s senior vice president of sales and brings more than 30 years of call center industry experience to the role.
“Eric joined our company in 2019, deftly leading our sales division to excellent results,” says Nexa CEO Parker Davis. “His work in leadership positions within the business outsourcing market—from small businesses to Fortune 500 companies—makes him the ideal candidate for Nexa’s first executive vice president. I look forward to what our Nexa brand can achieve for our clients and employees under his leadership.”
“Since joining Nexa, I’ve been amazed by the quality and experience of its people,” says Eric. “Their commitment to our clients and to the success of the business is truly refreshing and unique. Having the opportunity to play a more direct part in leading this team through their personal and professional development was a major contributor in my decision to take on this role.”
Before joining Nexa Receptionists, Eric was the senior vice president of client services for Alorica, a customer experience solutions provider, where he led a team responsible for approximately 5,000 call center agents across the United States, Latin America and the Philippines. In his first year at Nexa—through economic unknown and amid a global COVID-19 pandemic—he helped guide the company to record-breaking sales numbers.
Throughout his career, Eric held leadership roles in sales, operations and client solutions, providing business support for major brands such as AT&T, Apple and DirectTV. As executive vice president at Nexa, he is leading the development of new product and service offerings for the brand’s small and medium-sized business clients, while also creating opportunities for Nexa employees to advance their careers with fresh skills and experience.